Orangetheory Fitness in West Melbourne offers high-intensity group workouts combining cardio and strength training. The coaches are attentive, pushing members to their limits while ensuring correct form and technique. The gym's atmosphere is positive, supportive, and welcoming, fostering a strong sense of community among its members.
The facility is well-kept with clean equipment and hygienic conditions. Members appreciate the variety in workouts and the continuous encouragement from instructors. However, some members have raised issues with billing practices and customer service, which could be potential areas for improvement.
Pros:
- Friendly and knowledgeable staff
- Challenging and varied workouts
- Positive and supportive community
- Clean and well-maintained facility
- Music that energizes workouts
- High-calorie burn in just one hour
- Personalized coaching and feedback
- Encouragement to achieve personal records
- Strong sense of camaraderie among members
- Convenient location at Shoppes At West Melbourne
Cons:
- Issues with membership cancellation process
- Disorganized billing practices
- Poor customer service experiences reported by some members
Location / Contact
- Address: 1559 W New Haven Ave, West Melbourne, FL 32904, United States
- Phone:+1 321-369-9169
- Website:orangetheory.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 20 reviews.
The address is: 1559 W New Haven Ave, West Melbourne, FL 32904, United States .
The contact number is +1 321-369-9169
This service is listed under Gym .
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Brittany Williams Leverett
7 months ago
I absolutely love this studio! I have been to a bunch of OTF studios nationwide and this one is by far the cleanest, nicest, and friendliest! They have fantastic music and I love the coaches. Head coach Crystal is my girl but can’t forget my girl Nyssa!! They make you feel like part of the family immediately. Don’t think twice…come join the fam!
Sheila Spirito
7 months ago
I recently joined Orange Theory Fitness and I am absolutely thrilled with my experience so far. From the moment I walked through the doors, I was greeted by friendly and knowledgeable staff who made me feel welcome and comfortable.The workouts at Orange Theory Fitness are unlike anything I have ever experienced before. The combination of cardio and strength training in a group setting is not only challenging but also incredibly motivating. The coaches are fantastic at pushing you to your limits while still ensuring proper form and technique.The sense of community at Orange Theory Fitness is truly remarkable. The members are supportive and encouraging, creating a positive and motivating atmosphere. It's great to be surrounded by like-minded individuals who are all working towards their fitness goals.
Kevin Pringle
8 months ago
Great classes with friendly and knowledgeable coaches. Great way to get a sweat in and push yourself!
Lisa Armstrong
1 year ago
Orangetheory is amazing workout. It’s only an hour and you burn tons of calories. The coaches are amazing and the atmosphere is a blast! I have also made so many new friends here.
•suger tea•
1 year ago
I love my OT classes. I have become a much stronger and energetic person because of these classes. I love our coaches and the whole facility. I have been with OT since April and I cant imagine my life without these classes. Once you are in you are hooked and trust me when I say that the results is amazing 👏 …
Nikki Peacock
3 years ago
About a month or so ago I got an email from orange theory stating that the members would be contacted when the studio reopened and we would be able to decide what to do with our memberships at that time. I received no email communication …
Taylor Hetherington
3 years ago
The trainers are all great but the “managers” and contractual obligations are not customer-friendly. When you go to cancel your membership, be prepared to pay one more month before they finally cancel your membership - that’s part of the contract. I can’t imagine someone who knows they want to cancel their membership so far in advance that they’d cancel it 2 months early. I’m cancelling because I don’t want to work out there anymore, I don’t want to pay for another month I don’t plan on using. Yes, I signed the contract but that doesn’t make it a good business practice.After 6 months of not being a member, they just called me today threatening to send me to collections over a missed last payment due to my credit card expiring that I had no idea about. Get a life.
Mark “Morris” Weiss
4 years ago
i was harassed and berated. name called and bullied by the head coach the other employees scared to speak up. so don't believe a word these people say! they silence the truth only sycophants are allowed to speak. be assured this …
Jo Dee Alverson
4 years ago
Love the intensity, ever changing work outs, full body challenge, supportive and encouraging coaches. You see results physically as well as emotionally. Become strong, create endurance, and defined!
Kelsey Rooney
4 years ago
The billing is very disorganized in my opinion. Make sure to check your bank statements. You’re suppose to be allowed to attend classes at any studio yet when I moved to a different state I was being double charged from two different …