NJ Fitness, located at 838 Main Ave, Passaic, NJ, offers a 24-hour gym experience for fitness enthusiasts. The gym caters to a variety of workout preferences with an extensive range of machines and equipment. While some members appreciate the affordable membership price and round-the-clock access, others have raised concerns about customer service and maintenance issues.
Customer reviews reveal a mixed experience. While many commend the gym's basic yet effective facilities and reasonable pricing, others have pointed out issues related to unprofessional staff, cleanliness, and difficulties with the cancellation process. The gym is great for dedicated fitness goers who value affordability and accessibility over luxury.
Pros:
- Affordable membership fees
- Open 24/7
- Wide range of workout equipment
- Effective for dedicated fitness goals
- No contract requirements
- Helpful sign-up information from front desk
- Support for local sports teams
Cons:
- Unprofessional staff
- Dirty facilities, especially bathrooms
- Complicated cancellation process
Location / Contact
- Address: 838 Main Ave, Passaic, NJ 07055, United States
- Phone:+1 862-225-9183
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 20 reviews.
The address is: 838 Main Ave, Passaic, NJ 07055, United States .
The contact number is +1 862-225-9183
This service is listed under Gym .
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5 years ago
Man, if it wasn't for the fact that they're open 24/7 I would've left a while ago. I have a couple of friends I've made here cause we're all regulars, but there's always something about this place that puts us off. If you're just looking to workout and you don't really care whether the place is cleaned up or not, then yeah sure it's not a bad place. If you do care, then I wouldn't recommend it. It's annoying that there are a bunch of people who don't re-rack either. They legit just leave all the weights on the floor or they leave an annoying amount racked. All in all, cheap, but understand what that's buying you before you start up.
DIANA TORIBIO
5 years ago
Careful with their scams. Got a call today about a balance owed when I closed my account last year. My last month of enrollment was taken from my bank account and terminated my contract via a letter mailed certified mail. Got my proof they received it and my account was never charged again. Today (8 months later) they call claiming to be new owners and that my account is past due but that if I go back they'll liquidate my due balance. Told them I don't owe them a dime and I have my proof I cancelled my services with them months ago and I will definitely not be going back due to these exact schemes. STAY AWAY FROM THIS GYM NOT WORTH THE AGGRAVATION.
Adam Oquendo
6 years ago
Could improve their customer service but overall it is a good gym.
Bárnel Mercedes
6 years ago
It is a good gym nothing out of this world. A little too much people on peak hours 6pm to 9pm. The best thing is that you get acces to the gym 24/7.
Cynthia Marianna
6 years ago
These place is horrible, very old machines, no customer service at all, I didn't enjoy it at all... I wish never comeback again. Save your time and money and don't use these gym. …
Omar Carino
6 years ago
Honestly the gym is great if you're into real weight lifting. If you're a casual gym goer not the best place especially because the staff is very rude with the exception of one guy. Honestly I would have given it five stars but the staff lacks basic social skills.
Kervin Rivera
7 years ago
On behalf of the Passaic Indians I just wanna thank Rob and NJ Fitness getting the whole team brand new jerseys to wear in the RBI World Series! Also, for giving the team a great place to train. …
Melissa Ramirez
8 years ago
Horrible place! They don't even deserve a star. Robert (the manager) is very rude and inconsiderate. I tried to contact him through the phone and he "never" was there. After a while of calling so many times from my phone, the staff never …
Nestor Lora
11 years ago
Robert You are a Thief and you know it!!! I am in the process of reporting you clowns to the better business bureau But It turns out that you are operating under different guises so as to be able to pull off your scams. I am putting a stop …
Heather B
11 years ago
You pay for what you get. 20 bucks a month, no contract. All necessary work out machines. However everything is dirty. Especially bathrooms. Went once in the morning then later than night and the bathroom was a disaster. Toliet paper everywhere, no paper towels. Two days later, same mess. They have a purell wipe dispenser against the wall which is full of dust. I never seen a cleaning person there wiping down machines. The front desk clerk was helpful and informative during my sign up.. but the place is dirty. The water fountain lets out a trickle. Not enough to drink however they do sell bottled water. Music sounds like its from a boom box on one side of the room. Gym has potential but sure isn't sanitary.