Balance Chestnut Hill is a highly-regarded gym in Philadelphia, known for its energetic and knowledgeable instructors. Members appreciate the passionate trainers, particularly Jesse, who consistently offers motivating and accommodating classes. Conveniently located, Balance Chestnut Hill has built a loyal customer base over the years.
Despite a few hiccups with their app-based pass system, customers generally have positive experiences. The gym's welcoming environment and effective fitness programs make it a standout choice in the area.
Pros:
- Knowledgeable and passionate instructors
- Highly motivating classes with flexible modifications
- Loyal customer base over 5+ years
- Great instructor reviews, especially Jesse
- Convenient location
- Classes are high energy
- Encouraging environment
- Flexible schedule with varied opening hours
- Personal training available
- Overall positive customer experiences
Cons:
- Issues with app-based pass system
- Slow response to customer service inquiries
- Potential parking challenges during busy hours
Location / Contact
- Address: 12 W Willow Grove Ave, Philadelphia, PA 19118, United States
- Phone:+1 267-335-2271
- Email:[email protected]
- Website:balancech.com
Rating Stats
Reviews (3)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.9-star.
This business has 3 reviews.
The address is: 12 W Willow Grove Ave, Philadelphia, PA 19118, United States .
The contact number is +1 267-335-2271
This service is listed under Gym .
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Himasha
1 year ago
Bought a 6 class pass that I was only able to use for 2 classes because the pass disappeared on my app. Was told by mind and body app that I have to deal with the business directly about this. Have came in person to the studio and was told this is handled through email. Reached out to you guys couple of times without a response. I don’t appreciate that. So be careful if your buying passes through mind and body app.However I want to say I enjoyed the 2 classes with Jesse and it was a great class!
Victoria Titus
1 year ago
The best gym in Chestnut Hill!! Been coming here for 5+ years, there’s a reason they have such a loyal base! Great and knowledgeable instructors who are truly passionate about helping others and improving overall fitness and health!
Kirsten Diegel
1 year ago
I come here using my ClassPass credits and this gym is fantastic. I can't speak highly enough about Jesse who currently teaches group classes Saturday morning and Monday night and offers personal training. I've been taking classes with him for years and they are always high energy and motivating. He always offers suggestions for modifications if a move doesn't work and provides encouragement throughout class. The other instructors are also great and I wouldn't hesitate to take a class with any of them.While Chestnut Hill can get crowded I've never had to park more than a block away.