Intensity Gymnastics

I asked simple questions about a class that was offered. Instead I was told to “come down and check it out.” Before I spend $31+gas/time/energy as a disabled parent I need to have my questions answered. It took 2 more emails for me to have my questions answered. The director Stacey Horvath even responded with “it’s nothing like that lol” to one of my emails. Not sure what it was in response to. This interaction which was *only* email completely turned me off to stepping foot in the facility.

We absolutely love it here. I never wanted my child to do gymnastics and now I am grateful that she took interest in it. Intensity in just a few months has made us so happy. It's way beyond my kid learning. The environment here is so friendly and wonderful. The entire staff is lovely. It's not just my child, I watch the way they are with everyone. Every single kid I watch here seems wonderful. everyone is so supportive of each other. My child is making great new friends, even I am making new friends! If you are looking for a super friendly environment that is still serious about what they do, then you'll love it here. Intensity is like our new family.

My daughter enjoyed her experience and have already signed her up!

I had a horrible experience at this gym. I went with my children to an open gym that I wanted to try. but my kid seeing the place was not so interested so i asked for a refund but the lady at the reception refused to give me my refund so she gave me credit for next time until then it was perfect. Towards the end of the session when my oldest son was finishing, his younger brother went to look for him to let him know that we were leaving after 2 and a half hours waiting for him. As soon as my son came back to me, the woman came to me in a very rude manner and demanded the credit she wrote on the name card when my son didn't even use the facilities, he was sitting next to me the whole time he just sat next to me. He got up to tell his brother. finish his routine. I was very upset and disappointed in how unprofessional this lady was towards me and my youngest son about what happened.Overall, if you are looking for a gym where problems can be reasonably avoided and resolved while respecting the customers, then this is not the place.

This place is SO unprofessional. My child has been there for almost a year and hasn’t even had a designated coach. The ONE coach that was working with her in the beginning just disappeared one day and they didn’t even provide a notice or explanation. Imagine taking your daughter to a weekly class and not knowing who is going to be teaching that class that day. How is my child suppose to learn? And when I finally decide to remove my child completely, the owner of the company (Stacy) was SO rude. All she wanted to tell me was about what I signed up for in the beginning! Knowing that nothing in the gym was the same as it was in the beginning! There was no remorse for things going wrong, no suggestions on how we can get back on the same page. She didn’t even ASK why I decided to pull my daughter out. She just huffed and puffed before basically telling me to call back later. I wasn’t gonna write a review before but I just think you all should know what your really getting into.

We had our daughters birthday party here this past weekend and it was perfect! Everyone had a great time - kids and adults! The staff was extremely accommodating - party included pizza ( huge bonus when feeding a crowd) we only had to supply cake and drinks. Coaches were provided to entertain the children and were super attentive to all the kids. The birthday girl was given a special “Happy birthday” medal which was a very nice touch! The owners are so kind and willing to work with us on dates and times for the party! I look forward to signing our daughter up for classes because she loves it here! Thank you intensity for making this a birthday to remember!!!!

Manager/Owner has an attitude. She will be really nice to you until you start paying. Now I have no idea what is going on when there are changes. There is no communication and they never return/answer your calls. They lost coach Sean who was amazing. Coach Eddie is really great too but he doesn't teach our time :(The place is really dirty too. I'm leaving soon. Very disappointed on customer service.

The place is great! Great coaches, excellent pricing and atmosphere. The only reason I would give it a 4 and not a 5 is because when there are big classes teachers tend to gather and talk and you have to keep reminding them or my kid isn’t given enough direction and correction on what to do. Other than that one issue that in reality is on you as a parent to be aware of your kids, I recommend the smaller classes. I would definitely recommend them.

This is our second birthday party here and the kids have the BEST time! The party package is great, the party hosts are wonderful and the kids absolutely love it here!

My daughter had a fantastic time here over the summer which had a great summer rate. The coaches were awesome and we look forward to joining them again next summer!!