O2 Fitness Raleigh - Falls of Neuse offers a well-maintained gym experience with attentive staff and a variety of equipment in a spacious, clean facility. The gym features updated machines, ample cardio and weight training options, and a welcoming environment. Many members highlight the excellent customer service, particularly praising front desk staff like Ray and trainers such as Jasmine and Katie for their dedication.
Despite the premium membership cost, many members feel it’s worth the investment due to the quality of service and facilities. However, some issues with noise during late hours and equipment availability could be improved. Overall, it’s a great choice for those seeking a supportive and professional gym atmosphere.
Pros:
- Clean and spacious facility
- Friendly and welcoming staff
- Variety of updated equipment
- Highly knowledgeable and supportive trainers
- Numerous classes and personal training options
- Never too crowded, even during peak hours
- Good mix of cardio and strength training equipment
- Childcare options available
- Convenient location
- Ample parking
Cons:
- Premium membership cost
- Noise disturbances during late hours
- Limited squat and power racks
Location / Contact
- Address: 6150 Falls of Neuse Rd, Raleigh, NC 27609, United States
- Phone:+1 919-213-7006
- Website:o2fitnessclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 6150 Falls of Neuse Rd, Raleigh, NC 27609, United States .
The contact number is +1 919-213-7006
This service is listed under Gym .
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Heather Johnson
1 year ago
Amazing gym! With great classes! All the staff are friendly and great trainers.
James Neal
1 year ago
Great staff makes this place one of my favorite gyms to go too!
Theresa Lattimore
1 year ago
02 at Falls of the Neuse is great! Instructors are nice and welcoming! Members are friendly too! Love body combat, Ride and Intervals with Julian! Shout out to best Instructor!
wayne jarrett
1 year ago
I'm dropping my review to 3 stars from 5.I had reported before that management corrected some serious issues and concerns (in Jan 2023.) Unfortunately, the club is reverting to the previous state with shower drain disgustingly filthy, a dead cockroach (which has been wandering around) near that drain. Large # of drain flies as well.Additionally, we (male members) have been asking (begging!) for another bench to replace one that became damaged - over 7 or 8 months ago, if not longer, and have gotten empty assurances... no bench. On top of that another bench has been damaged - that large locker room which is seeing an increase in traffic now has only 2 short benches."New" equipment - from a previously closed location - was moved into North Ridge location, replacing most of the equipment that was there (and was working OK). Besides replacements, pieces were added - and now the free-weight and machine side is overcrowded.I hope this review triggers some actions (not apologies, explanations, and promises) which will again turn this location around (or just tell us if you plan to close it!)I look forward to adding some stars back when I see those actions taking place.
Justin Frye
1 year ago
Clean, spacious, great equipment selection, easy parking, and friendly staff!
Jonathan Sanders
1 year ago
Amanda and Louie are awesome. Facilities are great and atmosphere is the best around
Sakher Dhamra
1 year ago
Amanda works upfront is really nice and makes you feel welcome here at o2 fitness
Grace Mumpasi
1 year ago
Amazing place! Everyone was so nice and welcoming and the place itself was really clean and of high quality. I was given a tour by a front dest staff member named Louie and he was absolutely amazing. Great energy and very friendly!
Joshua Mohar
1 year ago
I changed from Anytime fitness to O2. I frequently go to the North Ridge location and it has far exceeded expectations. Just replaced all of the equipment, trainers and front desk is top shelf and easy to talk to. The environment is extremely motivating and overall well staged. Highly recommend the investment in your self with O2 Fitness 💪🏽
Natasha Bonett DeLong
1 year ago
Louie is awesome when it comes to customer service. I’ve had trouble cancelling my membership and he made it quick and easy compared to the last time I cancelled an o2 membership. Sounded like he did it with a smile too, which is always nice!