Anytime Fitness

Do not go. I tried canceling my membership and I was told I have to be medically unable or away from a anytime fitness to cancel. They don't care about the people and will ripe you off. I'm supposedly in debt 1,400 dollars because they refused to cancel. If I could give zero stars I would.

Westside Anytime Fitness is a nice, clean neighborhood gym. Perfect location between home and downtown for me.New personal trainer- he's running training specials too

My husband has tried to get in contact with a manager at both locations in town without luck. He trued walking in during "staffed hours", no one was there. He then decided maybe they work online scheduling more. He set up an appt during staffed hours, to take a tour and sign up...he left early from work to accommodate THEIR time and NO ONE was there! A trainer apologized for the lack of follow through on the managers part, gave him a free 10 day pass. During the ten days he proceeded to attempt to call and show up without luck. Irritated, he signed up on line hoping to be done with the mess. Welp, he still has to pick up a key card....hey guess who can't get in touch with anyone?. This is the worst anytime fitness be has dealt with in all his years of being a member off and on. They are not following any aspect of their contract butcwere thrilled to take our money for set up costs etc. Please cancel his contract, this is worthless.

Great staff, and regulars. The parking lot, which is not the property of Anytime Fitness, is a mess. It looks like that parking during winter in the Midwest meme all year long. It would be nice if the lines could get repainted.

I have made this my home gym. I'm a OTR driver so I been going all over the country. When I decided to Cancel my subscription with them at this location they told me they could not find me in their system and that my stuff has been transferred to a gym in Illinois. So in order for me to cancel I would have to go back to the gym in Illinois to cancel. But the prices are much cheaper in Illinois but I still canceled anyways and from me canceling they charged me 63 Dollars to cancel and they charge the extra month for canceling. That's dumb and I'm not on any contact I finished it in August and after that I was paying month to month. Make sure to ask alot of questions and be sure to think about this if you are really really committed to working out cause if not you are wasting your money if you don't go

I stopped by two days in a row to sign my husband up for a membership and the membership manager Steven had gone for the day both times. I arrived during the posted staffing times both days. Steven only worked 2 hours today according to the posted staffing hours and the clock on his door stating when he would return to work and didn’t. Beyond unprofessional. Also other staff informed me that they are not allowed to give contact information for Sam the regional manager. Neither manager cares about customers, growing the business, or the other staff that have to deal with frustrated customers. They both should be fired.

Update 3.11.22: I'm very happy to report that the gym has done a complete turn around in the last two weeks! It's been clean, stocked, and even the vibe feels different. Really appreciate the efforts. Keep up the great work.Although the convenience and general equipment of the gym are great, the cleanliness in the last few months has gone in the toilet. Maybe that's why the bathrooms are so filthy. There are holes in the wall by the tank, the equipment doesn't look wiped down, how about running a vacuum and a mop every now and then, the cubby holes are trashed from people putting their outside shoes there instead of on the floor mat where they belong, and let's talk about management. What management? Often the manager is not present for hours at a time during posted staffed hours. This gym is definitely not living up to their side of the contract. I give it another month before I cancel based on breach of contract.

Employee turnover is constant. Employees and managers start off bright eyed and bushy tailed but within a month they are feeling the pressure from the upper management. Has a very corporate feel which is annoying. They will lock you in a contract with no mercy...which is also annoying, not to mention an extremely outdated business model. Haven't heard of locked in gym contracts since the 90s.Overall just really did not enjoy the culture/atmosphere

This is one of the best gyms I have ever been to. The staff is great and very motivating. The trainers are always there for and will help you reach your goal. Hannah is one of the best trainers! She definitely kicks your butt in the group trainings, and works you hard. Hannah is a great motivator and very supportive. She really wants you to reach your goals and is willing to help you get there no matter what! Steven in the front office is very knowledgeable about everything that goes on at Anytime Fitness and will help you pick out the best plan for you! They are always on top of communication and will let you know when classes are canceled or scheduled. If you are looking for a gym to help reach your goals, keep you motivated, and to have fun at this is definitely the gym for you.

Visiting Rapid City for work and can’t be more happy to have found this Branch! Super friendly staff, clean and all the essentials for any type of workout! Can’t wait to try the hydro massage :)