24 Hour Fitness in Roseville, CA is a gym that offers a wide range of equipment and amenities to suit different fitness needs, including a pool, steam room, and sauna. The gym is open 24 hours a day, which provides excellent flexibility for members with various schedules. Despite some positive feedback on staff friendliness and facilities, there are frequent complaints about cleanliness and maintenance issues.
Customer service experiences are mixed, with some members reporting helpful and friendly staff, while others faced rudeness and unprofessional behavior. The gym offers great convenience and equipment variety, but the concerns over hygiene and customer service may affect your overall experience.
Pros:
- Open 24/7 for flexible workout schedules.
- Wide range of equipment and amenities.
- Friendly and supportive staff, particularly George and Dave.
- Variety of group classes available.
- Convenient location in Roseville.
- Some staff members receive high praise for their professionalism.
- Good atmosphere and positive vibes.
- Adequate facilities for a 24 Hour Fitness location.
- Pool, sauna, and steam room available.
- Affordable membership options.
Cons:
- Recurring cleanliness and maintenance issues.
- Mixed reviews on customer service, with some reports of rudeness.
- Crowded during peak hours.
Location / Contact
- Address: 336 N Sunrise Ave, Roseville, CA 95661, United States
- Phone:+1 916-772-2400
- Website:24hourfitness.com
Rating Stats
Reviews (121)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 121 reviews.
The address is: 336 N Sunrise Ave, Roseville, CA 95661, United States .
The contact number is +1 916-772-2400
This service is listed under Gym .
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Soo Lee
8 years ago
Horrible experience with the club manager Tony, unprofessional and disrespectful. Called their customer care line and nothing was resolved, didn't seem to care. Highly recommend to stay away from this club, I sure will!
susan heiberger
8 years ago
Manager is beyond rude "tony". He could careless if you had a concern. Stay away go elsewhere better gyms
Justin C
8 years ago
I had a question at the front desk and there was no one there. I waited for 10 minutes but no one came up front. The night staff is nowhere to be seen...Update: found her playing basketball in uniform
Gaurav Singh
8 years ago
Used to be the top of the line gym. They used to have the latest equipment. Visited after a few years and the equipments r wearing apart. Machines not been replaced. Cost cutting is visible.
Kim User
8 years ago
stacey is very rude and discriminate Yoga instructor. She hates Asian women. I came the class a bit late and she did curse me with uneducated words. She would say nothing if a white girl came late or made noise. The reason I join 24 …
Maripat Lloyd
9 years ago
I find it dirty - equipment and floor should be cleaned several times daily. If that were done it would attract more members. I can't imagine going into the pool nor using the facilities - it's just dirty
Alltruth Sickers
10 years ago
The dirtiest club in town.This gym have its fair share of the stuff Bacteria, the weight equipment is …
Roger Moore
10 years ago
This gym sucks its always packed plus gym trainer's are rude, the restrooms are grossly uncleaned and they do not in force people wiping off their sweat left behind on the equipment and to make matters worse if you like to workout lets say …
John Smith
10 years ago
Bad customer service! I've been a member at 24 hour Fitness for years and until I dealt with management & trainers, I did not know they treat clients so bad & fail to deliver on their promises. Long story short, they scheduled me for few …
Jerry Smith
11 years ago
I found the staff and coaches very helpful and friendly. My only complaint is that the seimming pool water is too cold. Over all, it is a good and extremly friendly palce to work out.