Crunch Fitness - Granite Bay

I did a free trial here as well as at most of the other gyms in the area. I absolutely hate the weight machines here (other than the Hoist machines). Without going into too much detail, the non- Hoist machines are cheap, in poor repair, and ergonomically terrible. For a small space, they have a good selection of free weights and benches. There's often a short wait for weight machines, at least in the mornings when I've attended. It's very reasonably priced, which is the biggest upside here.

You have to jump through so many hoops just to cancel your membership. If you are close to your annual membership fee, you will be billed for that as well. You are required to give a 30 day notice, no exceptions.

I canceled my membership in 2020 with what I thought was no issues. I worked at crunch previously in so I do know how the cancelation process works. 3 almost 4 years later I start getting contacted by collections saying I owe crunch granite bay. Crunch has not once contacted me since I canceled, no email, no phone call nothing. I even have a membership at crunch in Rocklin where no one has once stopped me. I called granite bay and received no help. Only had the manager Kylie raising her voice at me and talking over me. Even a front desk girl stated that they switched company’s and some “sketchy” things have been happening. I love crunch Rocklin but I am extremely disappointed in how the granite bay location is run.