Workout Anytime Ridgewood Farms

We became members in 2021; however, we truly began to fully utilize the gym's benefits in 2022. The fact that they offer memberships for those aged 12 and above is fantastic, as it enables us to instill healthier habits in our son. Despite being a smaller gym, we find great pleasure in this aspect. The gym offers a satisfactory range of workout equipment that is consistently kept clean. It would be preferable if they had more extensive stretching equipment and a larger dedicated space for it as well, but it's still satisfactory. The color scheme is much more pleasing compared to the overtly vibrant atmosphere of other gyms like Planet Fitness. Moreover, the affordability of the membership is highly appealing, and the fact that it operates 24/7, 365 days a year is wonderful.

scammed me. signed up for a free trial and then cancelled, next thing I know collections is saying i owe $300. What a scam!

I definitely appreciate that this is a 24 hour gym which helps tremendously with my schedule! The staff there is SUPER helpful and friendly! If there is a machine or exercise that you're unsure of, they will guide you through it. Also this place is super clean and has plenty of friendly gym goers! During some of the months where people tend to plateau or become bored with their workouts, the staff will post monthly challenges for various exercises. I never knew how much I could press with my legs until this challenge came up!

I do love the 24/7, but i could use less of the racial profiling by a worker there the other day. I was going into the gym as usual scan my keychain and started looking for my ab machine that i was going to use before going to work at 1pm on a Tuesday. Immediately I'm approached by some lady who i guess worked there rapidly coming up to me asking," can I help you with something"? I didn't know actually what to say it was like i hadn't paid my membership fees and I was going to get kicked out for drinking alcohol in the bathroom. I felt bad for some reason and left. I'm thinking about going to Anytime fitness breaking the contract with WROKOUT ANYTIME 24/7.I'm only paying $19.99 a month better than the YMCA where you have to pay $58 per individual, but there definitely going to miss my contribution for their gym.

I took a friend with me for 3 days now with no issues, I have a premium membership that allows guest as long as they sign a waiver. I’ve taken guests with at the Bristol location and the Elizabethton location with no issues as long as they sign a waiver. We went to leave after our workout and we were asked if we usually use this location to which I said no. The lady proceeded to ask if my guest had paid and when we said no she said we weren’t allowed to bring guests no matter if a waiver was signed or not. If I’m not allowed to bring a guest then why do they keep waivers in the first place? Also why was I aloud and told we were fine by an employee at this location for the last 3 days and now it’s a problem? That doesn’t make any sense to me and given the fact that I pay extra to allow tanning and a guest also makes no sense to me. If I’m allowed to bring a guest to any other location why not this one? Also the fact we were inside for an hour working out and she never said a word to us until we were leaving. If it was an issue I feel like she should’ve stopped us on the way in. Definitely not coming back here and I definitely don’t recommend using this location if you want to bring a friend. Absolutely terrible.

Not a bad gym overall for the price and hours. The thing that leaves a bad taste for me is that I called to cancel. They told me that I had to come in and sign a form, couldn't just do it over the phone or email; so I get here and was told that I would be charged for an additional month because they have a 30-day cancelation policy," even though I paid extra to have the 'no commitment' and have been going here for a year and a half.

My husband and I were members during 2019 and 2020. We enjoyed our time there up until departure. When my husband received notification that we were being relocated for his job, we spoke to the manager, Vanessa, to see what we needed to do to get out of our contract. She provided us with a form to sign and informed us that we would need to pay the buyout fee, which we agreed to. We returned the form to a staff member, who stated that she would give it to Vanessa. Apparently, the form was put on her desk with no additional information. We were under the impression that since we gave the agreement to the staff member, our job was done. A few weeks later, Workout Anytime tried to charge our card for a monthly fee. I called Workout Anytime and spoke to staff who stated that the manager would give me a call to sort everything out due to our account being cancelled. We never received a call from the manager to follow up. After that, no other charges were attempted by Workout Anytime. Several months later, we received a collections notice for Workout Anytime. This is due to the manager dropping the ball and not processing our request. However, we were not being charged as active members and no one ever contacted us by phone, email, or mail to discuss any charges that needed to be made prior to them "finding our notice on a desk". This is very unprofessional and unacceptable. We called Workout Anytime and spoke to Vanessa again. This time, she reported that we could pay the buy out fee and a fee to get us out of collections, which we shouldn't have been sent to in the first place due to her lack of motivation to reach out to us. Additionally, when my husband spoke to Vanessa, she told him that she "did not have to be nice" or provide me with the buyout paperwork to get out of our contract. She also accused me of placing it on her desk without telling anyone. Why on earth would I go into someone's office to do that? Why would I not want to make sure someone had the form so that we could get out of our contract? Also, if no one was there to give it to, how would I have put it in the locked office? Bottom line, Vanessa did not do her part in processing our paperwork but somehow discontinued our monthly gym payment and is blatantly calling us liars with an unrealistic argument.

I’ve been a member of this gym since January 2020. The equipment is great - they have everything and it’s the cleanest gym I’ve ever belonged to. The staff have been so helpful and kind. There was an issue with my billing bc my card had expired during the closure for COVID but ******* took care of it immediately. If you’re looking for an affordable gym with a great atmosphere and staff that care this is it!

I truly enjoy this gym, it's simple, reasonably priced and clean. People are really nice there and if you're looking for training, they've got some great trainers. I needed help getting started again and what I got was perfect. My favorite part is the month-to-month contract option so you're not locked in for a year.

Convenient, safe, clean and far less expensive than most workout facilities. 24 hour access for members. It has all the equipment I'd ever need. An excellent low-cost, no hassle solution to working out!