Planet Fitness, located in Rancho San Marcos Village, provides a welcoming and clean environment for gym goers of all levels. The gym boasts a variety of well-maintained equipment and a friendly staff that ensures cleanliness and hassle-free workout experiences. With ample machines, you'll rarely have to wait, and the Black Card membership offers access to additional perks, including spa amenities.
Despite a few complaints about specific staff members and administrative issues, most customers praise the professionalism and helpfulness of the staff. The gym's extensive opening hours make it convenient for early birds and night owls alike.
Pros:
- Extremely clean facilities
- Friendly and helpful staff
- Wide variety of well-maintained equipment
- Hardly any waiting for machines
- Spacious and not overcrowded
- Accessible location with ample parking
- Affordable membership options, including the valuable Black Card
- Relaxing and upgraded amenities like the spa and massage chairs
- Professional, friendly atmosphere
- Convenient operating hours
Cons:
- Some staff members can be rude or unwelcoming
- Not open 24 hours, unlike some other locations
- Issues with administrative policies and conflict resolution
Location / Contact
- Address: 641 S Rancho Santa Fe Rd, San Marcos, CA 92078, United States
- Phone:+1 442-515-3002
- Website:planetfitness.com
Rating Stats
Reviews (101)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 101 reviews.
The address is: 641 S Rancho Santa Fe Rd, San Marcos, CA 92078, United States .
The contact number is +1 442-515-3002
This service is listed under Gym .
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Lee Allison
1 year ago
Very clean gym with friendly staff and lots of equipment
Cynthia Post Mitchell
1 year ago
Great staff, who are always friendly and resourceful. A bonus, it’s very clean!
Onzie Boi
1 year ago
Look Listen Ive Heard alot of negative things about Planet Fitness so when I came in for my first workout here I was kinda mixed but then I had someone greet me with great energy and enthusiasm and just a overall sense of friendship and that person was Leena lets just say from then on Working out and interacting with the staff has been great and let me focus on the my Gains.
Mark Fields
1 year ago
Although I haven't been a member long, this facility is always clean. The on duty staff always seems to be vacuuming or cleaning if not checking in members or giving tours. The music is always motivational. No wait or short wait for equipment I've wanted to use.
Defin Shabu
1 year ago
Good
Jay
1 year ago
It's alright.They are not 24 hours though.
Reb Kop
1 year ago
Uncomfortable getting flirted with when you walk in by male employees…..
Chris West
1 year ago
Staff is always friendly! Always clean!
S J
1 year ago
First time at Planet Fitness and came in to finish the sign up for my son. All I can say is that I was completely amazed by Lina Ortuno immediately! This young lady was smiling, going over everything in detail for us at the same time, helping others, checking them in & out and always keeping a smile. Multi-tasking at it's finest! She is a complete ASSET to this company and I hope she gets recognized as such! This poor girl had no help and was able to help everyone including us as first time potential members with a smile! Kudos to HER!
Ray Rivas
1 year ago
Friendly staff, good customer service and good equipment.