single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Best Fitness Springfield, located in Five Town Plaza, is a top-rated gym known for its friendly and professional staff, variety of equipment, and clean environment. Offering a range of classes such as BFITT, Zumba, and yoga, the gym caters to various fitness needs and preferences. Members appreciate the helpful and knowledgeable trainers, as well as the well-maintained facilities, which include amenities like a sauna and juice bar.

A highlight for many is the supportive community atmosphere, making it a suitable choice for both beginners and experienced athletes. However, members have reported occasional issues with membership cancellations and cleanliness in certain areas.

Pros:

  • Friendly and professional staff
  • Wide variety of equipment
  • Clean and well-maintained
  • Supportive community atmosphere
  • Range of classes available
  • Knowledgeable trainers
  • Convenient location
  • Amenities like sauna and juice bar
  • Flexible membership options
  • Positive customer service experiences

Cons:

  • Difficulties with membership cancellations
  • Occasional cleanliness issues in bathrooms
  • Some issues during the COVID-19 pandemic regarding charges

Location / Contact

Rating Stats

4.3

out of 5.0

2 reviews
5.0
2 reviews
4.0
56 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (60)

author-img

This gym has everything that I need. The gym is always clean, the group classes are great. The employees are very helpful, friendly and professional. I have enjoy being a member since 2006.

author-img

First, let me say this has been one of my best experiences walking into a business since 2020. Also, let me say, I rarely and I mean rarely get awed by a business enough to make a review. But, I had to because they were awesome!I was greeted by Ricky with a smile. Which is always nice, especially in Springfield. I let him know that I am visiting from SC so I was not interested in a membership, however, I was still very interested in working out at their facility. He grabbed his manager and they both worked out a deal for me to work out and get some classes in. After that, I checked out their studio rooms where classes were taking place and the main gym. There are tons of equipment, even with it packed in there this morning at 9:30am there is still enough which is always a plus in bigger gyms to not have to wait around forever. They have sanitizer spray and paper towels for you to wipe down your things with after and the cleaning people actually work here. It is BEYOND CLEAN which I appreciate so much!This evening, I took their BFit Strength class with John and that was a blast! John was very helpful showing me all of the different exercises. I was a little nervous at first since this was my first time in a gym setting since my son was born 10 months ago but I knew it was time and I was so glad I went for it. Everyone is so helpful and no one is judging you. It was a truly great experience.& Nick at the front desk was very kind as well!I will definitely return any time I am visiting from SC again and if anyone is traveling to Springfield, MA. This gym is definitely worth it!

author-img

My first day was today!! I attended BFITT with my friend!!! BRYCE and RICKY were amazing!! They made me feel right at home haha!!! Great professionalism with both gentlemen, and BRYCE made me feel empowered during his class! I definitely recommend attending:) BTW this burner shake taste GREAT after burning 500 calories at 6am! :)

author-img

Can't say enough good things about this gym. I was a member years ago and decided to come back this year. The BFitt classes are absolutely amazing, John and Bryce are for sure my favorite trainers. They work with you and push you enough to see your growth without making you feel like you're not doing enough. Definitely glad to be back working with guys like those. And the people who do the classes are all so encouraging and motivating. Been doing them for 3 months now religiously and have no plans to stop.

author-img

Best fitness has improved in their cleanliness protocol! Lee is always wiping down equipment with a friendly attitude towards those who are working out! Great job!

author-img

They have a lot of equipment and space to offer! The gym is awesome and there is so many awesome features! It is very clean and well taken care of! The people are very nice and helpful. I worked with Nick when I first came here and he was great!

author-img

I had to update my review and say that after being a member for several years I still love this gym. They continually invest in equipment and just set up an awesome new rig.

review image
author-img

visited a buddy over the weekend and worked out at Best Fitness and had a great workout. gym space and equipment was everything i could ask for, for a weekend trial. staff were very welcoming and hooked me up!

author-img

Great gym but terrible business!. STAY AWAY!!! 0 stars if I could! .with COVID they continued to charge me when I didn't feel comfortable to return and they didn't fill out the paperwork on their end.They were charging my account even in 12 month though requested to cancel. HOW IS THAT RIGHT!!?????NEVER GOT MONEY BACK THE OWNERS OF THIS SPECIFIC GYM ARE THE WORST!PLUS THE WOMEN BATHROOM WAS OFTEN DIRTY ,SMELLING SOMETIMES WITHOUT OR MINIMUM TOILET PAPER.

author-img

I moved to the area 7 years ago and joined Best Fitness as I have been working out for 30 years now- this gym is amazing, the staff is always courteous and helpful. The gym itself is always clean and well organized including the locker room! Best is always investing in new equipment as well, just recently we had all of the pads on the benches replaced along with new free weights and new cardio equipment just came in as well. Give Best a try, you will not be disappointed - whether you’re an experienced gym athlete or just starting they can help you

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 60 reviews.

The address is: 1739 Allen St Unit 28A, Springfield, MA 01118, United States .

The contact number is +1 413-271-7653

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos