Snap Fitness in Holyoke, MA offers a 24/7 workout experience with state-of-the-art equipment. The gym caters to various exercise needs, providing a squat rack, cardio machines, free weights, and more. The environment is clean and welcoming, with friendly staff and modern facilities. It is a favorite among locals for its flexibility and a peaceful atmosphere.
However, some customers report difficulties in managing memberships, especially when trying to cancel. Though sign-up is easy online, the cancellation process can be challenging and frustrating due to poor response from staff and management.
Pros:
- Open 24/7.
- Modern and clean facilities.
- Friendly and helpful staff.
- Variety of equipment.
- Reasonable family plan price.
- Peaceful environment.
- Not overcrowded.
- Month-to-month payment option.
- Great trainers.
Cons:
- Difficult membership cancellation process.
- Poor staff availability on-site.
- Inconsistent communication response.
Location / Contact
- Address: 506 Westfield Rd, Holyoke, MA 01040, United States
- Phone:+1 413-532-7627
- Email:[email protected]
- Website:snapfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 10 reviews.
The address is: 506 Westfield Rd, Holyoke, MA 01040, United States .
The contact number is +1 413-532-7627
This service is listed under Gym .
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Julio Addarich
8 months ago
My wife and I enjoy the environment, peace and all the equipment. Great gym couldn't ask for better. Great staff and very clean
T C
1 year ago
Awesome gym and trainers! Never very crowded, but it is on the smaller side
justin dumas
1 year ago
Great to workout at any time of the day.
Brian Lizotte
1 year ago
Do not join this gym, you will never be able to cancel your membership. I've called multiple times to barely anyone answering the phone. When someone does answer they cannot help. They have been billing me non-stop since my cancelation. I found out and put a stop on my card for this company. They then proceeded to bill me under another name to get around the block.They make signing up easy but canceling impossible. You can sign up online but have to go into the location and meet with someone to cancel but there is never anyone working there so it's a waste of your time. It's a game of cat and mouse and it's honestly a joke, it's supposed to be frustrating so you never cancel. You can sign up easily online but they make you jump through hoops to cancel. They are predatory and do not care about you, just the fact that they can keep billing you. Only join if you plan to never quit and not make payments.So far since I have "canceled" they have charged my card almost $300, through multiple attempts by me to block the charges.
Jonathan Landry
4 years ago
Decent gym to go to and has plenty of equipment, but forget trying to get a hold of the staff at the location. They do not answer phones. When asked whether or not I could cancel my membership after 2 weeks of contacting the location I was given the run around and told to visit the website to contact the owner through email to cancel it.
Shawn Antunes
4 years ago
24 hours a day gym access and the price for a family plan is very reasonable. Out of all the gyms i've been to, this gym has the least amount of annoying people... highly recommend this place.
L
4 years ago
There are no staff during staff hours. I called a few times and drove there to see if anyone is there to sign me up for this gym.Couldn't get a hold of anyone. Sign yourself up on the site cause no one works there.
Matthew Davidson
4 years ago
Very nice facility! Not too big, but it has everything you could ask for. There are two showers and two bathrooms, plus a water fountain. There's a squat rack, plenty of cardio equipment, tons of free weights and even a stair stepper (felt a bit slippery though). Overall this place is 10 out of 10! I'll definitely be back if I'm in the area.Click the thumbs up icon up below if you like my review. I'm a Google MapsLocal Guide (Level 7) whose 200+ reviews and 600+ photos have been seen over 5 million times.
Vivi Bones Vlogs
6 years ago
Always clean. Nice environment. Although it's small it has everything you need to do your workouts. The best thing it's 24/7 which is a plus. I love it.
Shereese
9 years ago
It's a decent sized gym, not HUGE like some other gyms but it has all the essentials, by far the cleanest workout establishment I have ever seen, EVER. Have the option to pay month to month which is a plus and it's open 24/7. The owner is really nice and not a pushy salesman, you can tell he takes pride in his establishment. Newer equipment that doesn't look like its been around for a decade.