Anytime Fitness South Pasadena

Always clean and Keara has been so helpful and welcoming!

I was not told I would have to hold a contract for a year. I do t like being lied to. Especially from a gym.

got a second gym membership to have a gym closer to home, enough to get the job done in terms of weights

Great place to workout! Spacious, clean, never overcrowded, and the staff is always helpful and nice.

I love this facility. The staff are always polite and the gym is so nice and tidy.

A+ Great gym! Clean and wonderful staff.

New manager is awesome and always greets you with a smile. Very receptive to feedback and always keeps the gym nice and clean. Small gym but not over crowded. A+

Absolutely horrendous customer service, due to personal reasons I had to move away from the state and in no position to continue my membership, my friend was in the exact same position as me and was able to cancel no problem, but according to the "manager" at this location, the owner who is according to her "not as nice" told her 5 minutes prior to my call (which I had called yesterday and left a voice mail that was never returned nor even listened to) that she was no longer able to do anything about a cancelation. She (Keara Kersy) was highly unprofessional, kept talking over me as I very calmly explained the situation, and kept being highly dismissive and extremely rude in her tone. Do not recommend this establishment, as even the "manager" (Keara) said the owner Michael Murphy is very rude and not understanding of situations. Keara also told me at the very beginning it was supposed to be a 3 month fulfillment before I could cancel per the contract, but by the end of it, and I quote, "okay now it's a year". I should've known the type of service I'd receive when even the manager of this location is talking trash about the owner over the phone. For an establishment meant to elevate people, they sure have no idea how to properly treat customers.

I have travelled here often over the years for work, and I love it. Great atmosphere and it is so clean. The new manager is the nicest and I have noticed that she is always walking around cleaning, talking to guests, and just generally cheerful and incredibly welcoming and professional. A lot of gym bathrooms feel yucky, but not this one, it’s clean and doesn’t smell bad, so kudos to them for that!

My ratings have been consistently a five star rating. Keara Kersey does a great job managing the facility. However for the past few months the gym has been warm. I go at 5 A.M. so I can’t imagine the heat factor as the day gets hotter. I go Monday through Friday. I was out of town the past few days. The note on the door last Wednesday was the same verbiage that they were coming on Thursday. Walking in this morning the note was gone but when I walked in the temperature had gone from uncomfortable to miserable. It was not functioning and the thermostat indicated 83 degrees. The overhead fans provided some circulation fortunately. When we joined we were impressed with the cleanliness and safety materials for personal protection. Not sure of the delay in fixing the problem but I’m in the logistics field and equipment can be obtained in a fairly short time frame in most cases. My rating will go back to five when it once again becomes enjoyable to use the gym.