Bon Secours In Motion at Downtown Suffolk offers top quality physical therapy services with a friendly and professional team. The facility at 1417 N Main St, Suffolk, VA, is well-maintained and equipped with modern equipment. They provide personalized treatment plans to address your specific needs.
While the quality of care and staff friendliness stand out, some customers experienced issues with billing and appointment cancellations. Operating hours provide ample opportunities for visits during the week, though the clinic is closed on weekends. Call (757) 934-3366 or visit bonsecours.com for more information.
Pros:
- Excellent and friendly staff
- Clean and well-maintained facility
- Modern equipment
- Personalized treatment plans
- Highly recommended massages
- Caring and professional therapists
- Open weekdays with varied hours
- Great experience with pinpointing issues
Cons:
- Expensive treatment costs
- Problems with billing
- Appointment cancellations
Location / Contact
- Address: 1417 N Main St, Suffolk, VA 23434
- Phone:(757) 934-3366
- Website:bonsecours.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 10 reviews.
The address is: 1417 N Main St, Suffolk, VA 23434 .
The contact number is (757) 934-3366
This service is listed under Physical Therapy Clinic .
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LTanya Watts
10 months ago
Enjoyed the massage highly recommended for others
Mikey Mike
1 year ago
My wife has been experiencing awful pains in her leg. In Motion was recommended to her. Having gone through all the paperwork and available dates, her appointment was canceled the morning of her appointment.
Kevonna Singletary
1 year ago
Medical center
Samatha Lande
2 years ago
Friendly Staff and excellent care
Sandy Crawford
2 years ago
Staff is always polite and helpful.
Kenneth Watson
2 years ago
Staff is pleasant and caring for your needs. Equipment is in good shape and the facility is clean and well maintained.
Veronica Budd
3 years ago
Therapist was able to pinpoint exactly where the pain was coming from and develop exercises to address the issue
Patricia Raymond
5 years ago
Great staff and service
Chlochlo Hyt
5 years ago
The staff was so friendly, and the doctor was great! I would definitely recommend my family members to them.
Miller Cary
5 years ago
The staff were always quite friendly here. It was a pleasure getting help and making conversation with the therapists there over my two month series of visits, for some tendonitis-type stuff. As has become typical in the medical billing industry, bills don't trickle in until many months after the fact, this time after I'd changed insurance companies, making verification of allowable charges more difficult.Long story short, I was billed at a rate of SEVEN HUNDRED FORTY BUCKS PER HOUR to have a nice young lady show me a stretching exercise, or a ball squeeze, or other some exercise that I executed on my own, while she chatted about her weekend with co-workers in the common therapy area. Other treatments provided included a brief 15 minute massage of area around the tendon (hand/wrist/forearm), at the rate of over SIX HUNDRED SIXTY BUCKS PER HOUR, and brief ultrasound therapy at the rate of more than SEVEN HUNDRED THIRTY BUCKS PER HOUR. Even without receiving the bill for many months, I wasn't any better off for the treatment two months later than when I began."It's okay," the billing department described to me much after the fact about the bill for over SEVEN THOUSAND SIX HUNDRED DOLLARS. (Be sure to set aside a large chunk of your day if you hope to speak to a live human in Maryview's billing office.) "That's what we billed to your insurance company."