TAG USA Gymnastics

For starters, The workers do not care about teaching you especially in summer camp unless your in advanced, In summer camp you would be out in a group and would be able to do whatever you want, that doesn’t sound like summer camp to me because you are supposed to be taught in it aren’t I right, Last in class they teach you the same things over and over again it’s really weird, Welp Tag hopefully you can improve.

I have very mixed thoughts on this place. The coaches are very nice and have made my normally shy girls excited about gymnastics. We celebrated a birthday here and the girls running the party were Amazing! They helped me set up and made sure the kids had a great time. There are some issues that I have come across which lead me to dis enroll from the gym. There are no policies set in place depending on which person you get at the front desk you will get a different answer to you question. I have been quoted different prices. Some people at the front desk will give different discounts like siblings and first responders. I missed our last class because my daughter was sick. When I called to schedule this make up class, I was told they were busy and they asked me to call back. I work in customer service. I would not ask my clients to call me back. I would return their call. Since the class we missed was our last class, I was told I could only schedule a makeup, if I planned on resigning. I don’t feel like I should argue for a class I pre paid for. My daughters friend also went to tag, when their daughter moved up she received a medal. When my daughter moved up I was told that was not the policy and that they don’t give out medals. Tell that to a 5 year old. We signed our daughters up with 3 other families and we have all left dissatisfied.

I love taking my daughter to Tag and they are also my lifesavers by having camp when school is closed!!! Love them

This is a great GYM, great to have birthdays and open gym there our coaches that help the kids if they need anything and just a great Communication.

Great set up with all of the different types of stages. The staff here are also a wonderful bunch. The place was well thought out and put together.

I CALLED THE SCHOOL TO GET INFORMATION TO REGISTER MY DAUGHTER. I WAITED ON THE LINE FOR 13 MINUTES AND NO ONE ANSWERED ME. I CALLED AGAIN AND HAD THE SAME EXPERIENCE. QUIT CALLING.

My kids go to TAG for 5,5 years. We love everything about it. Also, celebrated kids birthdays for many many times, kids loved it.

Since I cannot answer the owner I will edit my comment, don't know why you are mentioning people's name without even knowing me. I'm reviewing based on my child experience, you took out of the premises kids with ASD, that says it all about your business. Thanks

In regard to Tag Gymnastic recent respond I need to clarify!First of all two different things happened, I DID sing the waiver and registration when we first ARRIVED not what you are stating!That is the only reason one of your staff members gave my son and his therapist a wrist band to enter the class and I said I would come back to pay as we where already late and he agreed, a few minutes later I came back to pay and then we talked, I was telling you that the couch needed help and you sent another couch to the class.In the mean while the staff member who I talked at the moment we arrived and gave me the yellow paper was talking with one of the class parents, so he came and in front of me whispered you something, and after that you explained to me my child could not continue to stay in that class. It was obviously that after the parents took their kid out the class came and complaing about my son's "Inappropriate behavior"What happened after we already had a conversation with the lady was separate, she had been making out loud comments directed to my child when we first arrived and the class started.She even couldn’t wait 5 mnts what probably took my son to engage the class and I NEVER said anything to her, only when I returned to get my son as you did not want him in that class because she complaind, then I told her> your such an ass… and she answered> shut up! so I did what any other parent would do..You shut up!! and mention de F word accompanied by the word mother.I know is not the most appropriate way, but remember we are talking about my 5 years old son and at that point I was very sad and frustraded, at the time she was deserving of what I said to her.Now you make it sound like I had an aggressive behavior towards other parents and that was not the case Sr. , get your facts straight as the rest of the parents when I arrived again at the class to take out my son where telling me NOT to go, this is unfair...With all due respect, the truth of what happened will probably not come out as nothing your are describing is even close, this was never about what happened with that lady, but about the way you handled the situation even before I had the commotion as you call it!You did not want my kid in the class because it wasn’t an autistic class, you are not telling people that before I arrived I had already spoken with one of your staff members by phone about my autistic child and ASKING if he could have his therapist as a shadow with him, so the staff member asked and agreed that he could attend the class, we didn’t just show up!It was previously arranged.Lack of communication with your staff members that later resulted in you telling me he couldn’t be there before anything else happened!For the record at the moment I told my son's therapist that we need to leave the class was running very well.I regret I ever went to your gym and would never recommend it, you probably need to get your staff and yourself educated on how to treat people, hope you find a way to fix your lack of EMPATHY!Have a good day Sr.Ana Bruzual

This review is for them as a bday venue, as none of my kids are into gymnastics. The kids had a blast, the adults were satisfied, and a lot of them will be celebrating there as well. For those that consider celebrating here, keep in mind you have 2 hrs for party and 20 minutes to set up. Your party host is busy enough with the kids, dont expect to get help from him or her. Ours was super helpful and willing to go beyond and above his job description.... but he couldn't do it all. We highly recommend them for a memorable bday party.