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Southwest Gymnastics Training, located in Ash Business Center, Tempe, AZ, stands out as a premier gymnastics center focusing on nurturing young gymnasts. With a strong emphasis on character development and personal growth, it provides a welcoming environment bolstered by experienced coaches such as Coach Brock. The gym's flexible scheduling offers makeup classes, and its competitive pricing makes it accessible to many families looking for quality gymnastics training.

However, the gym faces some challenges, particularly in customer service and communication. While the coaching staff receives high praise, the management needs to improve its front desk service and billing processes to ensure a seamless experience for all patrons.

Pros:

  • Experienced and dedicated coaches
  • Welcoming environment for kids
  • Strong emphasis on character development
  • Offers makeup classes
  • Affordable pricing
  • Proven track record of developing elite athletes
  • First aid and safety-conscious staff
  • Positive and supportive community
  • Challenging training tailored to skill levels
  • Great for both recreational and competitive gymnastics

Cons:

  • Poor front desk communication
  • Inconsistent class start times
  • Billing and invoicing issues

Location / Contact

Rating Stats

4.2

out of 5.0

2 reviews
5.0
1 reviews
4.0
1 reviews
3.0
6 reviews
2.0
0 reviews
1.0

Reviews (10)

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I started training at Southwest Gymnastics when I was 7 years old, which is about 29 years ago. I attribute much of my success in life to Brock for the mentorship he provided me when I was a young competitive gymnast. Without Southwest Gymnastics, I would have never received a full scholarship to the United States Military Academy, where I would eventually become the Team Captain of the West Point Gymnastics Team and go on to have a decorated military career. Southwest Gymnastics has proven track record of developing elite gymnasts into men and women of character. I will be forever grateful to this gym and its coaches over the years. There is no better place in the Valley to send your kids to have fun and create memories while learning the life skills that will make them successful in the future!

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I’ve been bringing my daughter here for several years and have never had any issues. She has grown so much and is now been doing competitions. I just started my youngest and on occasion have brought my son to open gym, and they all love it! Love this place and the coaches are awesome!

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I’ve been taking my daughter to gymnastics for about 6 months or so. She struggles to keep up with kids her age and taking her to extra activities has helped. She’s not great in social settings at times. The coaches so far have been pretty good, welcoming especially The coach that teaches the Wednesday 4:30 class. He’s been attentive to all the kiddos and my daughter really listens to him. We’ve had some challenges with makeup classes but very happy they offer makeup classes for the kids. Getting ahold of someone had been challenging at times via email is the best way. No one’s usually up at the front so I’ve seen parents get a little frustrated. It’s a busy place and there trying to give the kids that extra attention. All in all we are happy here and the prices a really good.

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Worst customers service ever!!I brought my daughter to a trial class last weekend. I was absolutely clueless to how it all works and when we got there there was no one at the front and a sign at the front desk that said the office was closed but we could see classes going on.We stood in the main lobby for a while. I still had no clue what to do and there was no one there except the coaches training classes. We had to follow someone who came in to figure out there is a little area you can sit and watch classes. When it was time for the next classes coach came to the door and announced the next class. I though they would at least have a list of something showing who might at least be new... (there was another woman there for a trial who seemed to be having the same experience I was)The ONLY reason I'm giving this place 2 stars is because my daughter enjoyed the class and the coach seemed involved with the kids.Other than that there was absolutely NO customer service whatsoever and on top of that, for people like me who was there for a trial NO one came out to ask who my daughter was or meet me. NOTHING I had her stay because I was able to watch her and why not, it's a free class.I have yet to hear from this place at least calling to ask about my daughter's experience. Enrolled her in a trial class at a different gym and immediately was contacted to let me know that I was approved for the class and asked if I had any questions, etc. I haven't even been to that gym yet and I've already had a better experience.I will never recommend this place to ANYONE. Absolutely no communication or customer service whatsoever. It was a very disappointing experience.

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Not always the easiest to get a hold of, but they go above and beyond to make things right when addressing the problem. Outside of front desk service the gymnastics taught is phenomenal and that's what matters in my opinion. The teachers are respected by their students and it shows. The talent is strong and I have seen such improvement in my daughter in 6 months. We have been to multiple gym facilities and I choose to drive 30 minutes for my daughter to go to SW gymnastics. They challenge the students to their skill ability it's not a everyone do one task-type gym. Strongly recommend if your looking to develop a talent in your children and not just looking for a babysitter. A+++

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Most of the People are great at this Gym. Their only major issue is the systems they use for billing and that they are not giving invoices or emailing them. I was in there and the young lady at the counter hands my daughter an envelope and says this is for your Dad and then when I open the letter tells me I am going to be sent to collections. This really is disappointing because I am there every weekend and even joined some training myself. So this really makes me feel like a dead beat and that is disappointing and as an Avid social media user, makes me want to let everyone know not to bring their kids to this type of establishment. I have witnessed numerous parents go through the same experience and it is embarrassing.

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My son has been part of the Southwest Family for about a year now and I don't even have the words to describe how great it has been .From the owner to the other parents ,the support ,guidance and overall team spirit is just wonderful.From the first day we walked into Southwest Gymnastics we knew that it was where we were meant to be .Under the direction of Coach Burton and Coach Brock the boys team as a whole has come together to be ,in my opinion , the best team in our area.I want to thank all the staff and parents for all you do for our children everyday .

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Love it. Andrew is best instructor and my kids love it so much both kids go to open gym 12-2 after my daughter has 2 hours of gymnastics! That says it all! They'd live at Southwest if they could, we drive all the way from Maricopa becuz we love it there!

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It is long past due that I pen a review of Southwest Gymnastics!Stumbling upon a “groupon” for some introductory lessons, we gave them a shot. Our early elementary age daughter was doing cartwheels & tumbling all over the house – especially after the Summer Olympics and the USA Women’s performance! We could not get her to stop, so getting proper coaching and instruction was the next logical step.We are VERY protective parents, each with extensive EMS / First responder and clinical nursing experience. In addition, my older sister was a very competitive gymnast from years ago. I spent a lot of weekends growing up watching the competitions / practices and how coaches were indeed part of the development of the gymnasts. I knew which questions to ask, inquired about certifications of the coaches and of course where the First Aid equipment is located and are the staff knowledgeable on its use.I have been observing our child’s development for the last year and half with what has become her passion at such a young age. The staff members at Southwest Gymnastics are FIRST about safety and teamwork. They make the learning experiences enjoyable for all the children that are either there for testing the waters of the sport, recreational activities or working towards team competition.All the coaches are approachable. If I had concerns that practices may be interfering with schoolwork, they informed us that if school is not a priority –then being part of the gym may need to take a backseat until the child’s focus is where it should be.The coaching, mentoring & training together have empowered our child to be more focused and goal orientated. A great bargaining chip when getting homework completed to fit in with the busy training schedule!!!

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The instructors seem great...when they show up. Too many times that we showed up, waited for 25-30 minutes after class was supposed to start, and no one showed. Because the gym does not hold regular office hours, there wasn't even anyone there to open the gym so we could wait inside, or anyone who could call the teacher. So completely unprofessional. Yes, they have always offered us a make-up class in return, but it doesn't pay me back for my wasted time, nor for my daughter's extreme disappointment. A little professionalism from this gym would go a long way.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 10 reviews.

The address is: 4930 S Ash Ave, Tempe, AZ 85282, United States .

The contact number is +1 480-730-8911

This service is listed under Gymnastics Center .

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