Equinox Palos Verdes in Rolling Hills Estates, CA, offers a premium gym experience with state-of-the-art equipment and a clean, well-maintained facility. Members appreciate the spacious environment and friendly staff, making it a relaxing place to work out. Additionally, the steam room provides a perfect way to unwind after an intense session.
However, some members express dissatisfaction with the shorter weekend hours and ongoing issues with the air conditioning. Although the maintenance staff is diligent, lapses in supply restocking have also been noted. These drawbacks might be a concern for those expecting seamless service for the high membership fees.
Pros:
- Clean and well-maintained facility
- Top-of-the-line workout equipment
- Spacious and less crowded
- Friendly and professional staff
- Steam room available
- Excellent maintenance and cleaning staff
- Nice gym layout
Cons:
- Shorter weekend hours
- Frequent AC issues
- Occasional supply restocking lapses
Location / Contact
- Address: 550 Deep Valley Dr Suite 212, Rolling Hills Estates, CA 90274, United States
- Phone:+1 310-697-1016
- Email:[email protected]
- Website:equinox.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.4-star.
This business has 10 reviews.
The address is: 550 Deep Valley Dr Suite 212, Rolling Hills Estates, CA 90274, United States .
The contact number is +1 310-697-1016
This service is listed under Gym .
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J
1 year ago
The gym is clean, but the hours are terrible for paying $200+. All other gyms are open from 5 am - 11pm or later. This gym closes at 8pm on a Friday and 5pm on weekends. That's ridiculous.
Ken W.
1 year ago
I've been a member here for almost 2 years. I really appreciate the cleanliness, the staff are always on top of it. It's not as crowded as other equinox gyms, which is great. The staff is always friendly. The steam room is a great benefit to relax after a long day or good work out. This gym is much better than any other commercial gym! Especially if you don't want to to be around all the muscle heads. But they do have the top of the line workout equipment for sure.
MO JAVAN
2 years ago
This facility is unresponsive to patron complaints or concerns. Vinyasa Yoga is NOW called Vinyasa Yoga (HEATED). This NY company doesn't care about California patrons. Contract terminated.
Stephen Franke
2 years ago
Passed by that referenced place enroute to medical appointment nearby.That Equinox enterprise has no attraction to me or my ailing wife. Best regards to those who do choose to subscribe and accordingly participate in the programs offered by the Equinox chain.
David Kwiatkouski
2 years ago
Too many risks of exercising during extreme heat. Equinox failed to address HIGH heat in the Club for months. Expect muscle cramping, dizziness, headaches, and disorientation, especially after cardio. Cancelled membership.
Daniel Gordon
2 years ago
I witnessed my girlfriend cancel a membership in person. We made a trip to the gym just to do that. Her son went to confirm it was cancelled too. We just found a renewal charge, for another year-long commitment. This place is unprofessional. It preys on the Palos Verdes community, with unreasonably high fees and fraudulent hiccups in cancelling membership.
Carey Briggs
2 years ago
Aug 21 update: after being fixed for a few days, the AC is broken for the 5th time. Notice a pattern?August 15th update: the AC is broken for the 4th time.The AC has been broken for over 9 weeks. The indoor temperatures are now routinely over 80 degrees when I'm there.I was told by the regional manager TWICE over a span of a month that the AC was fixed. BOTH times it was not fixed. It is Still broken.In my opinion, this gym is basically unusable at this point. I wonder if that's the "Luxury" experience they justify charging $200/month for
Augusto J Caceres
2 years ago
The AC has not worked for about 2-3 months, now with summer it’s getting even hotter inside the gym making it uncomfortable to workout.For months they have been trying to fix it but never seems to actually get fixed. Parts taking too long or not getting approved by management seems to be the story.I also don’t like the shorter hours and have to drive to Equinox South Bay to work out and have AC. Kinda ridiculous for the amount paid monthly, I hope this AC thing gets figured out already it’s been way too long
Gabriel White
2 years ago
Been a member since 2018. They are starting to slip on maintenance. Today for the third time in 6 months, no razors in men's locker room. Also no q-tips. Sometimes when I complain they are able to restock on the spot, but today again (3rd time for razors)they said their supplier didn't deliver. There have also recently been times where no soap in the showers, no shaving foam, and had to wait on towels. There is a Target 100 yards away, so I suggested to the front desk they send someone over to get some supplies. This is an expensive gym so we shouldn't have to deal with this.
PJ Thompson
2 years ago
PV Equinox is a weird in between of great and terrible. There are so many nice things about the club like the layout, cleanliness, and the people who work there. On the opposite side, there are a lot of unpleasant things about the club like some subpar conditions, no enforcement of member standards, AND the people who work there . . .The maintenance and cleaning staff does an amazing job of keeping the facility spotless and sanitized. So that's a major point in PV's favor. However, the management of the facility does not do their job to ensure the facility is taken care of. For example, as of late the air conditioning for the gym has been broken. They can't open any doors or windows, so the solution has been to put one large fan in front of the cardio equipment. That's the solution for a gym without air conditioning in California in the summer. Last I checked, this was supposed to be a five-star gym. You need air conditioning. Members are still paying full price and not getting a full experience. I'll also say that there are quite a few malfunctioning cardio machines that have been pointed out over the years that are still there, so . . . yeah.In the interest of keeping this review as concise as possible, let's just get into talking about the people who work there next.As mentioned, the maintenance and cleaning staff are awesome and hardworking. All the front desk/reception and shop people have always been amazing and friendly as well.On the opposite side of the spectrum you have the "office people" -- the ones who give tours to new members and such. In general, most are people who are super nice to prospective members but never smile at current members--a lot of death glares and stone-cold looks. Would it kill them to say "hello" or give a smile/nod to people they pass? With the exception of Robin; they're really stuck-up, unpleasant people to have wandering around the club.Management fall in that in-between area. There have been some crummy managers here and there have been some cool ones. They change periodically though. The fitness managers, however, have always been SUPER nice. A recent one named Lindsey was great; their new one Jen is also a delight.Trainers also fall in the middle. There are some really kind, competent, solid people who work there like Aimee, Patrick, Yensil, and Hannah. Then there are some people with the personality equivalent of a wet cat like Nathan. And there are people like KRISTIE FOX, who (if I had their contact info) I would email Equinox corporate's legal team about because she is a lawsuit waiting to happen.I have seen a lot of trainers come and go at this gym, and I don't know if Equinox has tenure like universities do so they can't get rid of her, but I've never seen someone at Equinox less qualified to work there than Kristie Fox. She just doesn't know what she's doing, and I cringe when I see her working with clients because they trust her and they have no idea how many physical injuries she's caused others because of her reckless programs that she doesn't tailor to individuals. Speaking just plainly--Kristie Fox is bad at her job and shouldn't work here.So, to sum up, PV Equinox has some amazing aspects and amazing people, but some awful aspects and awful people. It is what it is. As long as you stay away from certain people though, it can be a decent experience most of the time.