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LA Fitness in Troy, MI offers a range of amenities and has a supportive staff known for their friendly and welcoming attitude. Members appreciate the variety of equipment and the availability of personal trainers. However, the management and facility cleanliness have been inconsistent. The gym provides useful services like towel rental and a lap pool, but issues like equipment maintenance and overcrowding can detract from the experience.

While some members praise the cleanliness and atmosphere, others report negative interactions with management and concerns about facility upkeep. This location may suit those looking for a communal feel and diverse equipment, but it may not meet the expectations of those seeking a pristine, well-managed gym.

Pros:

  • Friendly and welcoming staff
  • Variety of equipment
  • Availability of personal trainers
  • Clean pool and shower areas recently
  • Towel service available
  • Energetic and positive atmosphere
  • Well-kept equipment
  • Warm and clean facilities
  • Good option for early morning workouts
  • Supportive community feel

Cons:

  • Inconsistent cleanliness
  • Poor management and negative interactions
  • Overcrowding during peak hours

Location / Contact

Rating Stats

3.8

out of 5.0

8 reviews
5.0
2 reviews
4.0
4 reviews
3.0
2 reviews
2.0
4 reviews
1.0

Reviews (20)

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Been to this location several times, however the last experience was the worst interaction I’ve ever had in my life. The general manager “Danny” was clearly being prejudice against me simply because I’m an African American male. Never once have I had to pay to enter when I‘ve been here over 10 times. The only person who he stopped out of the15 people walking in was the only person that was black. When I brought this all to his attention he laughed in my face. This is not the only time he’s been reported either there were many others who were black who also felt the same way who have a membership at this location. I’m cancelling my LA Fitness membership simply because of this & I hope if you are against racism you should do the same.

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Terrible management. The managers ARE WORSE then the employees. I have the ALL ACCESS membership where I can go to any LA fitness. The front lady working let me in since I have all access to alll LA fitness. The manager tells me that’s not true and the “Sig gyms” are NOT included. Then wanted to charge me for a towel. What makes this place special or a signature gym? The so called normal gyms I go to are slot cleaner and much better kept.. I have seen so many 1 star reviews and now I get why.. the managers are terrible and I was going to give them a 5 star for the employee who let me in and was super nice.. I pay a lot of money and an extra few bucks would get me a signature title but looking at that place and managers it’s definitely NOT WORTH IT.. the manager tried boasting how high class they were but they’re worse then the rest.. Do NOT COME HERE SAVE THAT MONEY AND GO TO A REGULAR ONE.. I hope that manager I reads this because he’s the reason for it all.. all because I have the ALL ACCESS TO ALL LA fitness besides this nasty signature one which is flight on top of it.. stay away

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Overall, the gym is just okay. The staff are, there. The perfect time to go is first thing in the morning. The morning crowd gets their workout in, and then they leave. Also, the cleanest time to go. My biggest problem with this gym is the crowd. By noon, you can see the carelessness and disrespect of some of the members. The gym/locker room is usually littered with trash (empty water bottles, paper towel, newspaper, dirty towels left everywhere), yoga mats and weights scattered everywhere. Seems to be more of a hangout spot during the day more than a gym. Long story short; okay gym, good staff, and some disrespectful members.

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Most Ghetto gym I’ve been to. The equipment/machines are dusty, old, and unkempt. The carpet is raggedy, the music is bad, and there aren’t any hot girls. Definitely not coming back.

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I hope that someone will inform the owner that the manager who was working at this location on 3/23/33 at 6:30pm is incredibly unprofessional,aggressive, and is likely causing lost business to this gym. someone I saw had walked in in an attempt to sign up for a membership however he refused the business and Then pursued an argument with the perspective customer regarding policies in place in a very aggressive manner. He continued to raise his voice at the customer after the customer inquired about working out that evening since they were there already and had actually already paid for the membership through a third party. The person who claimed he was the manager continued to argue creating an overall very unpleasant and hostile environment. I have had no issues with any other employee there and all of the other staff have been great however this person creates a terrible atmosphere. advise to others avoid this time of the evening or at least any interaction with that person if you plan on going to the LA fitness location on maple avenue in Troy.Furthermore this man then very loudly so it could be heard across the room stated that because the man tried to acquire membership through an insurance company he should not expect the same level of service as other members who pay directly to LA fitness at a cost that is $10 higher per month. I believe this alienates a large portion of clientele like myself who go to gums to seek bettering their health overall which is supposed to be what gyms are for. This man does not represent LA fitness is a good light at all.

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Pool is cold and gross . Had to close it to remove all the algae on the concrete pool . No spin machine for suits . The hot tub ppl get out and cool off in pool hot tubs carry many things . Gross . A pool company comes once a week only to …

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Seniors and their children and grandkids. This company does not respect seniors. …

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The club is relatively clean and has nice locker room amenities. Staff was polite. Having towels are nice (not for me though), yet doesn’t, in my opinion, offset the below challenges: …

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Pros: this location is the cleanest and most organized location I’ve been to in the metro Detroit area. Plenty of equipment and don’t have to wait for most things. …

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Something has changed the past couple months. This place has really stepped up the cleanliness of the pool and shower area. That's the good aspect.The downside is, in the past everyone would get a towel. Now you have to pay extra for that service.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 20 reviews.

The address is: 3501 Maple Ln Dr Ste A, Troy, MI 48084, United States .

The contact number is +1 248-430-0584

This service is listed under Gym .

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