Planet Fitness at Oakland Plaza offers a spacious and low-stress environment for gym-goers. It features clean facilities, friendly staff, and quality equipment. The gym provides a variety of amenities, including massage chairs and a monthly pizza night for members. While it is generally a welcoming place with ample parking, some customers have faced issues with equipment maintenance and inconsistent staff behavior. This Planet Fitness location may be a good fit for those seeking a convenient and friendly workout environment.
However, there have been recurring complaints about management and cleanliness. Some members have reported unpleasant staff encounters and difficulties in resolving payment or membership issues. Despite these drawbacks, many users appreciate the overall atmosphere and services offered by the gym.
Pros:
- Spacious and low-stress environment
- Clean facilities
- Friendly staff
- Monthly pizza night for members
- Ample parking
- Variety of equipment
- Massage chairs available
Cons:
- Inconsistent equipment maintenance
- Recurring complaints about management
- Issues with cleanliness reported
Location / Contact
- Address: 288 John R Rd, Troy, MI 48083, United States
- Phone:+1 248-588-0141
- Website:planetfitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 20 reviews.
The address is: 288 John R Rd, Troy, MI 48083, United States .
The contact number is +1 248-588-0141
This service is listed under Gym .
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Lily Snail
11 months ago
Went in there today and it absolutely Reeked. It smelt so bad. I get it, it's a gym. But it should not smell that bad. Do better planet fitness
bobby wan
1 year ago
The new guy u guys got cleaning needs a raise i love this it is amazing cleanliness is godliness give this man a bonus ❤️❤️❤️
Sonya Robert
1 year ago
I am not happy with this place... I set up for automatic withdrawals to come out of my account every month on the 17th. However, my payment was subtracted from my account on the 16th. This is exactly what happen several years ago before I left Planet Fitness. It started with one day and went on to up to three days prior. Yesterday, I spoke with Dee who said that he was the district manager and would look into the situation and call me back yesterday, but he never did. He also told me to waste my time to come in and prove to him that the payment was removed. I am looking for a new membership as soon as I get off of this post!!!
T T
1 year ago
Lately this place has been smelling foul AF in the mornings. Someone is not taking out the garbage. I felt like throwing up smelling this order. Not a pleasant experience at all. Do better PF!
Nicole Ryan
1 year ago
If I could rate 0 stars I would. I went in and signed up. Lady at the counter told me when I come in next they would need to take my picture I said ok. I go into today and the guy at the counter said I had to have my ID so I couldn't …
Carrie Kiziukiewicz
1 year ago
Usually very clean, I had an issue with a payment though and I called. The man kept saying I HAD to come in and pay it. I expressed that I was unable to due to a medical problem within my family. He stated that there was NO other way to pay …
Heather A
1 year ago
Went inside the gym to cancel my membership, filled out the paperwork and everything. Months later I'm still being charged. So I call and talk to a staff member( who said this happens sometimes), then spoke to a manager to be told I'm just …
Kimberly Adams
1 year ago
I’ve been coming here for the last four months 4-5 days a week and I’ve loved the entire experience. The equipment is up to date, the staff is always friendly and attentive. They keep it clean and presentable at all times. This is my home …
Asya Ziyad
1 year ago
The hours on here and the hours POSTED IN LARGE PRINT ON THE BUILDING say “Open 24/5” but the actual hours (posted in small print on the same window) say that they’re only open until 10 most days and close as early as 7 on others. 😒😒😒😒😒😒😒😒😒😒 …
Ali _Haidhar
3 years ago
I have been going here on and off for the past year as someone else’s guest. This place is fairly clean and the equipment is in good shape. The employees are all friendly and they host a pizza night once a month to celebrate the accomplishments of its members. There’s tons of parking outside and in the surrounding area. The inside is big and spacious so you never feel like you are overwhelmed by the presence of others. Everyone’s respectful and customer service is on point. I wish there were windows all around to let natural light in. It’s kind of depressing having fluorescent lighting without some sunlight.