Troy Gym 3

Terrible Terrible Terrible Facility with Very Very INEXPERIENCE Staff who Runs the place! When I advised ALY who is in Charge, she just doesn't even CARE! I DO NOT Recommend this place to Anyone! They DO NOT Keep NOTES on your Child's Progress! They teach the kids' the same lessons every week, NO PROGRESS whatsoever!!! DO NOT GO HERE FOR SWIM LESSONS! After 2 months, I WAS TOLD That my kid learned NOTHING! WTH? Rude Front Clerk, Rude and Discriminating STAFF! I Have Reported this facility to the BBB! ATTN: Aly ******Please READ

Been going to this place for years. The staff is super nice, the open gyms are super fun, and being on a team is the best!! My only downside is that at open gyms there tends to be a lot of babys that are very clueless. It can get crowded with toddlers.

Horrible experience with the staff members.One person tells one instruction and other person has different rules.Heather in the team was very rude, In the month of February, when I asked the Troy swim team that since my daughter would be going to school age 3 and what are steps, they told me that she is on waitlist and we will give you a call when we have space, but meanwhile since you have paid in advance continue coming for month of Feb , I was assuming that they will not charge me now until they have opening.But to my surprise they charged me again for March when I reached back asking for. A refund of money they said we will look into and refund your money.When I again asked for opening in the school age 3 that said they have opening I asked for credit, the lady was very rude , and told me that I will not receive any credit, despite the fact that I didn’t use there services. For the whole month of March, I asked details of her manager and she said she said her is the boss and absolutely nothing will happen to my request.I asked her whom do you report to she said above her there is owner.I kept saying her why don’t you listen to me, she kept disrespecting and kept on speaking.I don’t plan to send my child ever to a place where I feel cheated and place doesn’t respect clients.felt pity for the owner that he has such employees who are willing to cheat and not look in the bigger picture.

We had a wonderful time. We will come back soon.

Kudos to Toby and all of his staff at Troy gymnastics!Everyone is very helpful and professional, I've been here over a hundred times and I always have a positive experience and learn something new!Thank you for getting it right !

Went for my nephews birthday party and upon arrival believed we had the entire gym (as per the website and what my sister was told when booking). Unfortunately that was not the case as there was a meet (that we had no idea about) in the corner and we were to not go on any equipment near by or to disrupt the meet. Don't know about you but kind of hard to keep 20 kids quiet DURING A BIRTHDAY PARTY while a meet is going on. Very poor planning on the gyms part. Not only that, but they were to not use the rings, bars, beams, or even do the full ropes course or zipline. So that left them with a bounce house (extra$$) a small area on the floor, a foam pit with trampoline, and half the ropes course. The "coaches" were no where on the floor (you know, for safety?) Unless they were telling you to not go on things, then disappeared, so the adults had to be down on the floor the entire time. They only helped out in the ropes course. The entire gym felt like a sauna and the foam pit smelt horrible. Also the times for the party are way too short. 2 hours total for play, food, cake and presents?? Don't bother going here for your kids birthday, it is NOT worth your money.

We LOVE Troy Gymnastics. Open gym, swimming, gymnastics classes, ninja classes, munchkin ropes course, school holiday camps... We do it all! Great place, always clean, family run. Would also add that it is by far the most frequently recommended place to go to in all of the local parent groups on social media, which says it all.(Pic of my 18 mo LOVING open gym)

Man we have been taking our some here for a long time and ever since the fire at TG1 this place has been super packed with kids and parents. It wouldn't be an issue but the parking lot doesn't support the influx of parents dropping off and picking up their kids. When they open the business again next door or border off the parking stops for good it is going to make things tough.

Visited for my sons friend's birthday. Nice and spacious place for elementary kids. Can have their heart out for full play and a good sized area for the party upstairs. Friendly and energetic staff.

Both my 9yr old and my 2yr old take class'. They look forward to it every week. They both absolutely adore the coachs. I really like that the owner is order there and more then willing to talk. I can't wait till my little one is big enough for ninja. The ropes course looks so fun I can't wait to try it.