Planet Fitness

I like attending this gym with my dad gets some good bonding and healthy time in. Just make sure you have your app and phone with you because it's needed to check in

Family, friends and a few coworkers have moved directly from this location to the one in Hesperia and the one near the college. One day an aggressive employee says to screen shot your pass to make it easier to log in, the next day she is badgering you about when you or your guests come and how long each other stays. If I leave to the car, no employee should go to my coworker and tell them that they are supposed to leave with me. The same employee said that my guest can come on their own if I'm not here and the next day she "threatens" to call the police and say that they are trespassing. I don't know what's going on, but she must be bipolar or she will do or say anything to get new members to sign up.

VERY CLEAN AND NICE EQUIPMENT AND VERY FRIENDLY PEOPLE AND EMPLOYEES , IT WOULD BE NICE TO POST SIGNS TO NOT USE CELL PHONES WHILE USING THE MACHINES AND INSIDE RESTROOMS , SOME PEOPLE STAYS LONGER JUST SEATING ON THE MACHINES USING CELL PHONES AND OTHER PEOPLE WAIT LONGER .JUST NOT FAIR. ALSO ON RESTROOMS NO PICTURES, WE ARE CHANGING CLOTHES AND PEOPLE TAKING PICTURES. AND SOME PEOPLE USE 2 MACHINES AT THE SAME TIME AND THEY DONT LET YOU USE IT.. I THINK WE SHOULD USE ONE AT A TIME TO ALLOW OTHERS TO USE THE OTHER ONE.

Been a long time since I've felt unwelcomed. Not saying one of the employees are racist. But the older short dirty blonde woman made my guest and I feel like a second class citizen. Not only was she heavily present, but apparently she tracks and notes everyone. Three times she was trying to force my guest to sign up for their own membership. If I have a black card, why is she demanding them to get their own? When we were trying to relax on the chairs, she had the nerve to come harass us and say that she was letting the both of us use the massage chairs. If I pay for the more expensive plan, don't come up to me and act like if you are doing something gracious while saying that we would get unlimited uses... Call me sensitive or say I'm overreacting, but if she is paying that much attention...I'm shocked she doesn't follow people into the restroom and see if it's a 1 or 2.Long story short..... avoid this place and go to the Hesperia or Apple Valley location instead. Hate having to look ove my shoulder while some employee "makes notes" of us. RidiculousStill a 1*. Maybe they shouldn't tell their employees to lie to people to get them to sign up. Was told that both parties could use the machine as long as they were not occupied. I mean I know timeshares are bad, but this is worse

I had hopes that this gym was going to be great. We got a tour and they really pushed how great everything was. My first impression was the parking lot area looked sketchy. However everything inside is super clean. Yesterday my husband and I went for a quick work out. We walked around wanting to use certain machines but they were all taken. We eneded up just walking around waiting for them to free up. Unfortunately they don't have multiple machine in different locations. Once we did go to use the machine we noticed judgmental eyes constantly watching us. It was uncomfortable for sure. Then they use cheap school paper brown towels for you to use on wiping down the machines. We asked if we could purchase a towel but they didn't have any available to buy. They sell them but none in stock. At this point we decided to try out the massage chairs in the front room. The chairs were ok, don't think we would use that again. It also made it not comfortable when a employee dumped the change from the machine while we were using it. Personally that should of been done while nobody is using the machine. Also they have a tootsie roll bucket for guest at the front desk. Kinda odd in my opinion. Give out protien bars or hand sanitizer.

My gym location is always very clean. Tresha gave me the walk through. I was very impressed on the gym. All the staff are very polite and professional. I signed up on the app. I love the app. I love the crowd meter. Gives me a idea when to come in. I used to repair gym equipment and this is definitely the best gym I've ever been in to. I fully recommend Planet Fitness to workout in.

The shorter, semi blonde, older Caucasian woman likes to bully people into signing up that are peoples guests. She literally said, "I take notes of everyone who comes and your a trial guest". At a previous occurrence, she said "you need to sign up for your own membership and I can help you" in reference to my guest since they were on another machine. Didn't know I have to keep track of my guest like if they were a little puppy. Can't tell if she is a bit racist or trying to get a signing bonus. If I pay for the $25 Black Card, I'd assume I could use the restroom or fill up my bottle water without feeling segregated or having every single move being watched. No wonder half of my coworkers avoid this location and prefers to go to the one in "AV".Apparently, guest can't use the massage tables or chairs; even with the black card. If it's not one thing, it's another. Might I add, these past 3 months...it's only been issues with that particular employee. Everyone else is sweet and caring. The above mentioned employee makes me want to avoid going to gyms in general.

This gym can get crowded, but it's clean, really friendly staff. Overall, it's a good gym.

The staff is amazing my only complaint is I see way to many kids under 12! They sit on the machines and we can't use them. Other then that most days I get a really good workout

I enjoy going to this location and the staff is really nice but my issue is with the Treadmills, they may have a calibration issue, I get different calorie counts on different machines, I've asked a few of the staff about it but haven't gotten a solution for the problem only excuses, I've emailed pictures of the different readings and gotten no response so I'm hoping this review will get this issue resolved once and for all. Look at the pictures and you will see a different calorie count for each machine