Excalibur Gymnastics in Virginia Beach offers gymnastics classes for children of all ages in a sizable and clean facility. The center stands out with their dedicated and energetic coaches, especially Coach Trisha, who ensures that each child is engaged and having fun. The facility is equipped with top-notch equipment and provides plenty of parking and seating for parents. While many parents report positive experiences and skill improvements in their children, some have encountered issues with billing transparency, strict policies, and occasional lapses in customer service.
With a diverse range of classes and a significant emphasis on professional training, Excalibur Gymnastics can be a great choice for serious gymnastics training. Prospective members should be aware of the strict administrative policies and consider visiting or contacting the gym directly to clarify any potential concerns. The facility's commitment to cleanliness and COVID-19 precautions receives high praise from satisfied parents.
Pros:
- Energetic and dedicated coaches, especially Coach Trisha.
- Clean and modern facility.
- Top-notch equipment provided.
- Various classes throughout the week.
- Spacious with ample parking.
- Professional and safe environment.
- Great for serious gymnastics training.
- Strong communication from management.
- Positive skill development reports.
Cons:
- Strict administrative policies.
- Mixed experiences with instructor quality.
- Occasional lapses in customer service and billing issues.
Location / Contact
- Address: 5816 Arrowhead Dr, Virginia Beach, VA 23462, United States
- Phone:+1 757-499-8258
- Email:information@excalibur-gymnastics.com
- Website:excalibur-gymnastics.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 20 reviews.
The address is: 5816 Arrowhead Dr, Virginia Beach, VA 23462, United States .
The contact number is +1 757-499-8258
This service is listed under Gymnastics Center .
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Chantel Lundy
2 years ago
I was not aware that my daughter was no longer enrolled in class due to non payment. This decision was made on 12/3 it’s 12/14 I received a phone call while waiting in the parking lot. I received an emailed on the 3rd about payment that I wasn’t aware of but I wasn’t told that my child was unenrolled. Then the unprofessional receptionist showed no remorse for the miscommunication and said “well will you be making that payment today.” She has been here since August and this was the first missed payment. We will not be coming back!!!
Eileen
3 years ago
My granddaughter is in the advanced class given by Coach T. She loves it and him! As an observer, I think ave nothing but the highest praise for him. He is professional, yet upbeat and fun. I love watching him with these yuh young ones.
Kristen Morrisett
3 years ago
My daughters (elementary age) have tried gymnastics at two other locations in the area and have been in other day camps this summer - but the Excalibur Gymnastics summer camp is by far our favorite. It's super clean, professional, and they're great with the kids. My daughters both perfected their cartwheels and round-offs almost immediately. I've been recommending Excalibur to friends, family, even my dentist (lol) for their kids. As a parent (aka the one paying) I appreciate that the facility is modern and like I've said already, clean! We've only done the Summer camps and we plan on enrolling in classes because they've enjoyed it so much.
Chip Chip
3 years ago
This is a really difficult placed to give an accurate rating. The qualitt and rating of the class and programs really depends on who the teacher is and how the fellow classmates are. We've had one amazing teacher, a couple mediocre teachers, and one really bad teacher. We've also had good classmates who listened and contributed to a productive class and some really awful students who were disrupting everyone. It also depended a lot on the teacher's confidence and assertiveness in handling difficult children.There were awesome classes where our child got one on one attention and other classes where they sat in a square 75% of the time because a 6 kid to 1 teacher ratio was way too much. You just don't know what you're going to get.The communications from management is great. Lots of emails and reminders to pay for bills.However, they are also very strict and unwavering when it comes to their policies and granting any type of flexibility (this could be a positive or a negative!)Definitely keep in mind that if you are just "trying" this out, you MUST give two weeks written notice before withdrawing your child. (Definitely check GROUPON to test them out.) You also may have to pay for days and classes when the gym is closed for a tournament and your money isn't prorated and no make-up class is offered.Make-up classes - with COVID ramping up again coming into the fall, keep in mind that the make-up class for a missed day is just a zoom call where an instructor leads the kids through stretches. (At almost $20 a class, I expected a little more.)Bathroom seems to be always dirty which disgusted me. I know there are a lot of unsupervised kids using them but, maybe they should check them and clean them once an hour or so. Gross!!Bottom line, I had to give them a solid 3. Definitely worth trying and we have recommended them to friends. We are going to try a different program for a little bit. And if we come back, and the advice we would give others, don't settle for a teacher who is letting the kids have glorified play time. You're paying a lot of money, demand a quality instructor!!Good luck!
Stacey Ennabe
3 years ago
Very sad to be leaving this place. All of the instructors are amazing with the children as well as being professional and working them hard. My daughter learned so much in such a short time and she has loved every second of it.
Marnet Boyd
4 years ago
Wish I could give zero stars. It’s started out great and my kid loved it but when I went outside to breathe as their waiting area is small and not equipped to hold every parent inside, I came back inside to find my daughter crying in the …
Nina DeWalt
7 years ago
I didn't like the experience for being LATE once, called n explained to management immediately about the emergency and they had NO simpathy. They dropped my daughter out of class with no written notification or phone call that this was …
John Warra II
9 years ago
My son has been at Excalibur for 3-years now and is a member of the Boys Team. The coaches we have had over the years have been top-notch and I wouldn't even consider moving to another gym in the area. Prior to coming to this gym, I had a …
Peter R. Hansen V
10 years ago
We've been testing the waters at various gyms in the HR area, upon watching my child play at the gym we were stuck watching Mario make flowers...out of cups. Basically a clown show. Following that the children were made to sit on the floor …
Lynn Wheeler (Moonlight)
12 years ago
My baby cousin went here and it was the worst experience of her life. At first she started to come home crying because someone was bullying her. She said she told the instructor, but they done nothing. About two weeks later, I heard from my …