Neighborhood Club

Terrible customer service. Good luck getting in touch with anyone other than the receptionist. Go to LA fitness or anywhere else

Don’t look at the ceiling! This place is dirty and they do not enforce mask protocol for Covid.

You can apply for a job and they say they will hire you. Two month later my daughter still is not hired but Monday Katie stated I will call you no matter what...and she didn't call. They are looking for help so they say but they are not.

The place is nice and has a lot to offer but anyone under the age of 16 has very little use here. The most they can do would be to swim or play basketball. I am a member here and it’s nice to be one but any one I want to come with can’t get in unless they are a member too. If you are a member here you are aloud guest passes but they changed the rule so now you have to be 16 to use one. So for anyone under that age it’s pointless to try and get your friends in.

I cancelled my account in February at the counter by filling out the form I was given. I handed it back to the young lady and she said my Visa would bill me 3/10 for the last time and I could use my membership until 4/9/19. I did not use it after that Feb. date and was billed on my Visa 4/10. They claim they can’t locate my form. Very frustrating. I have had to deny the charge through my credit card. I should have demanded a copy of my form but thought this was a no brainer. Don’t trust this place.

OK place, clean and safe, friendly staff, gym is nice and workout equipment good. Only thing I didn’t like is that I once signed up for pickup basketball through them in a local middle school, for which you need to pay extra, and just to find out that there were all these random local guys who would drop in randomly without paying. They just knew the right guy to let them play for free. So some nights it would be so many guys there you would have to wait quite a bit to play. Some of them I saw once and never again. Otherwise for basic workout is a nice place.

Great club--very clean. Their equipment is well-maintained and kept sanitary. Changing areas are clean. Tons of services at the facility itself: preschool, exercise classes, an indoor pool, health screenings, etc. They have pre-planned activities and offer rooms for birthday parties. The only down side is that the monthly membership is quite expensive.