Genesis Health Clubs - West Central

Just recently joined again, and it is definitely not the place it use to be. Genesis was actually my first job, back when Jonny Stevens ran them. Everything was clean kept up to date and now everything seem to be falling apart and never replaced, The Tanning beds need to be replaced, staff needs to be sanitizing them after every use. Weights need picked up, ellipticals need dusted and sanitized, seriously thought about applying to be the manger of this place.

This place is way better than the YMCA. Yes it's more expensive, but it's worth it because it's usually so much less crowded there and it has a lot more equipment there. Also u can get a membership that includes you can take up to 3 people with u and they don't have to have a membership.

Be very aware of their used car salesman tactics. Get everything they say in writing and read all the fine print. They are great at hiding fees and making empty verbal promises. Shady business!

It’s a nice club. However, I don’t appreciate being blatantly lied to about my membership details. Especially coming from the “manager”- Timothy. When I signed up initially I was told a second person would be added to my account which was the only reason I agreed to sign a contract. They even gave him a card to use. He used it just fine and we never had issues until the last visit. Timothy used the analogy of “you can speed down Kellogg and still not get pulled over” saying that essentially we just hadn’t gotten caught and also assuming that we were doing something wrong to begin with. Also, when I brought up that he (Timothy) was the one that gave him the card to begin with, he stated, “anyone can get one of those”. I don’t appreciate being made out to be a liar when these people are the real crooks. I’m just glad my membership contract ends soon because this was enough for me to happily take my business elsewhere.

Pool is always clean and clear. The facility looks clean and staff is very pleasant. I would definitely recommend this gym to my friends.

Great Staff. They go out of their way to help me. John Gomez especially takes a special interest, and always there with a smile, and fist bump. Never avoids me, and asks if I need any help!

I was attending this gym for a trail period and when trail period was about to end John Gomez was very rude. He yelled across the room full of people members and employees and try to belittle my friend and I infront of everyone. I was very interested in the gym before this happen and was planning on signing up for a membership for when trail period was over. He was very demeaning and unprofessional, I worked in the customer service industry for 8 years and would never act like he did. Love the gym it’s unfortunate that I won’t be signing up due to John Gomez behavior.

Best Gym I’ve been to in a while. Staff is all super friendly, made good friends with several people here. Thank you John Gomez for introducing me to the club!

A shout out to John G. Myself and two adult children just joined and he was very helpful in getting us signed with a trainer and getting started. He always has a smile and is always willing to answer my questions

John g. Was very rude to me. I am a older gal and he acted like I was too old to obtain a membership. Acted annoyed when I asked question and told me this might not be the best gym for me. I went to genesis for years and stop going due to health problem. But I went to come back now that I am healthy and was very disappointed.