The Complex Fitness Training Facility in Yuma, AZ offers a wide range of equipment, classes, and amenities, such as a sauna and pool area. Many reviews praise the friendly staff, welcoming environment, and diverse workout options. However, there are concerns about the professionalism of the owner, the limited access for new members, and the outdated pool area.
While several customers commend the facility’s renovations and quality of service, others mention issues with the sauna usage policies and website functionality. Overall, it's a well-equipped gym with room for improved management and approachability.
Pros:
- Wide range of equipment.
- Saunas in each bathroom.
- Friendly and helpful staff.
- Variety of classes offered.
- Atmosphere is welcoming and non-judgmental.
- Renovations and new equipment in progress.
- Option to train poolside.
- Separate rooms for different workouts.
- Great environment and excellent equipment.
- High-quality protein shakes.
Cons:
- Owner's professionalism questioned.
- Outdated pool area.
- Website needs improvement.
Location / Contact
- Address: 2205 W 23rd St, Yuma, AZ 85364, United States
- Phone:+1 928-343-1053
- Email:[email protected]
- Website:thecomplexyuma.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 20 reviews.
The address is: 2205 W 23rd St, Yuma, AZ 85364, United States .
The contact number is +1 928-343-1053
This service is listed under Fitness Center .
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Austin Bruder
3 years ago
Have been going to this gym for over a year now, great selection of equipment, super friendly and helpful staff. And their protein shakes can't be beat! 10/10 would recommend
Lizbeth Alvarez-Coronado
3 years ago
The owner of this gym spoke in a rude and aggressive tone to my dance partners and I. We have going to this gym for at least more than a month and we have not had a problem until today. As an owner, his tone was not professional. This situation could have been taken in a professional way but chose not to and raised his voice. He disturbed us in the middle of practice and argued with us that we were not able to use the stereo due to the fact that we would have broken it. When we first began practicing we were told we could use it but to not touch the nobs that it has written on paper right on the stereo and we listened. The owner told us we had to bring our own stereo but we were never informed this. My dance partners and I will no longer attend the gym and will find a new one. I hope you guys take situations like these more professional next time.
Kenia Perez
3 years ago
The owner rudely spoke to my team and I about a situation that could have been handled differently. He came inside while we were practicing and claimed while RAISING his voice that the stereo we were using was only for trainers to use, which we were never told. Every time we were there to practice the staff was friendly and never told us anything. The stereo is there, it has instructions, and the trainers usually set it up so there was no way we could brake such expensive material since he also claimed that we could have broke it. It is 3:59 pm we could have still been practicing but we felt threatened and left. It's amazing how if we want to complain it has to be to that owner. Staff I love you but your boss is not professional.
Kirk Meyers
4 years ago
I've been to probably 40-50 gyms over the years for work and travel . . . This is by far the most diverse gym with the greatest variety of equipment! I was very impressed and absolutely loved it. I only wish I had this gym in my home town when I'm not traveling! Thanks Angel for your friendly and helpful service! Definitely recommend!
RJ La
5 years ago
Called up a few weeks ago when I moved to Yuma, asked if I could get a tour & a pass. I was told they don't do that, but call back in a month or two, or "just" join for $50+ & $21 fee for ONE month. Ok, so if I give them over $70 & I go …
Sandy M
5 years ago
I did the one day free pass to see if it is worth the membership. Currently undecided. Loved that each room is separate. Especially the womens only workout room. Sauna in each bathroom is pretty cool. Some machines were pretty worn which is what im debating. Prices about the same as everywhere else.
Big Wheelz
5 years ago
Great Gym, great atmosphere, with the ability to Train poolside at their many squat Racks! Also offers a variety of classes including Kickboxing/Zumba etc... Going through a renovation at the moment and in the process of obtaining new and improved Equipment/Attachments. Staff is nice but the Shake Bar is even better🥤🤩 …
Mark Potes
5 years ago
Switched gyms not too long ago to this one and to be brief, I was impressed the first day trying it out. Welcoming staff, overall neat environment, wide-range of machines and free weights up to 125lbs to utilize had me sold. Outside area had a pool and workout area as well which was cool. Looking forward to trying out the sauna, too. Seems like there are some cool new changes coming along, can't wait to see what they add in the future here. 5/5.
Maciej Oleksik
6 years ago
If you are about to join this gym - DON’T DO IT.I just moved to yuma so I was looking for a good gym. Bastards from this gym didn’t let me have a tour, they want 11 dollars for an entrance. When I took a …
Brad
8 years ago
This has been my home gym for the past 5 years. I am one of those people who gets bored easily and has had a habit of working out for a while and then dropping out for a while. Since I joined World Gym in Yuma, I am happy to say that I have been able to be consistent and feel great about my physical health. They offer a great variety of classes and have loads of equipment to keep me interested and busy. The staff are always helpful and very friendly.