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Pure Tranquility Day Spa & Massage, located in Albany, GA, offers a serene and calming environment ideal for relaxation and rejuvenation. Most customers rave about the exceptional service provided by Kim and her team, praising their skills, professionalism, and the overall tranquil atmosphere. The spa is nestled in the Village Green Shopping Center, making it a convenient stop for both locals and visitors.

While clients consistently commend the massage therapies, citing relief from chronic pain and stress, there have been a few concerns regarding booking and customer service. Despite this, the majority of reviews are overwhelmingly positive, highlighting the profound benefits of the massages offered.

Pros:

  • Highly skilled therapists.
  • Relaxing and peaceful atmosphere.
  • Effective pain and stress relief.
  • Friendly and caring staff.
  • Great for first-time visitors.
  • Affordable prices.
  • Convenient location.
  • Personalized massage sessions.
  • Use of aromatherapy oils.
  • Clean and hygienic facility.

Cons:

  • Inconsistent booking and scheduling.
  • Mixed reviews on customer service.
  • Occasional issues with communication.

Location / Contact

Rating Stats

4.5

out of 5.0

5 reviews
5.0
2 reviews
4.0
2 reviews
3.0
1 reviews
2.0
50 reviews
1.0

Reviews (60)

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Upon arrival, I was greeted with “I stayed late for you!” as I was 5 minutes late and was required to wait an additional 15 minutes as she finished up with the client prior to me. I receive massages regularly and this was by far the worst experience I’ve had thus far. Needless to say, I looked up as I felt the masseuse was distracted while massaging my feet with one hand and realized she was indeed distracted on her phone🙂. I would not recommend this place for quality massages. The customer service, attentiveness, and environment was subpar!

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Kim is a GEM! I absolutely love the atmosphere of her spa, her listening ear, and she gives AMAZING massages! Definitely worth every minute, and at an affordable price as well. I’m a forever customer! 💛 …

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Kim is such an an amazing and caring person! She cares beyond a doubt for all her clients. She also makes the place very relaxing. I will most definitely go back to her again!!

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What can I say about Kim and Pure Tranquility......This woman knows her stuff and is very professional and cares about her company and her clients. I was in desperate need of a MT a couple years ago, and found Kim. She was very accommodating, and made an appointment on a Saturday. She totally fixed my shoulder and neck. I would absolutely recommend her to anyone without hesitation. If you need a massage, this is the place to go!!!

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This was my first massage ever and it couldn't have gone better. The inside is so cozy and relaxing. Kim really knows what she is doing. I thought I would be really tensed up but I just relaxed and almost fell asleep lol. She also works on kids too. I will be returning. Only thing I would tell you is to be on time and not a minute late because it puts her behind since she is by appointment only. I got the one hour massage. It was $75 and worth it.

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Kimberly is very caring person, who has great communication with all of her clients. The time she takes to ensure comfort and reduction of pain and stress.She made the whole session designed for me. Kim, I definitely will be back. Thank you again for your outstanding service!

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I had a bad crick in my neck for 3 days. I saw Kim and she massaged the pain away. I am so thankful she worked me into her busy schedule. Kim is amazing and I highly recommend you see her soon!

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Kim did an excellent job, such a relaxing experience!

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Great, kim was awesome i made another appointment, atmosphere calming

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They canceled my appointment after I set the appointment online. I called and rescheduled only to have them cancel my appointment again 2hrs before

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 60 reviews.

The address is: 2401 Dawson Rd Suite L, Albany, GA 31707, United States .

The contact number is +1 229-291-2592

This service is listed under Massage Therapist .

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