Orangetheory Fitness in Augusta, GA, provides a high-energy, group workout environment that focuses on heart rate-based training. The gym features knowledgeable staff and top-of-the-line equipment, ensuring a quality workout experience. Whether you're a local or a visitor, Orangetheory offers tailored training sessions and a welcoming atmosphere for all fitness levels.
The gym's approach combines cardiovascular and strength training with encouragement from professional coaches. Despite its popularity and superior facility, some members have faced challenges with billing practices and cancellation policies, which has affected their overall satisfaction.
Pros:
- Staff, including Liliana and Carly, are professional and accommodating.
- Workouts are challenging and effective for team cohesion and physical fitness.
- The gym environment is motivating with high energy.
- Facility is clean, well-maintained with new equipment such as rower tablets and treads.
- Offers personalized attention akin to private training sessions.
- Tailors workouts to individual needs and welcomes questions.
- Regular monitoring prevents injuries and ensures the correctness of exercises.
- Positive atmosphere makes all members feel like part of a community.
- Helpful for both beginners and experienced fitness enthusiasts.
- Overall high ratings and recommendations from users.
Cons:
- Some customers experienced billing issues and unwanted charges.
- Cancelling memberships can be challenging with strict policies and unclear instructions.
- Limited class schedules that might not fit everyone's availability.
Location / Contact
- Address: 3602 Exchange Ln, Augusta, GA 30909, United States
- Phone:+1 706-780-6016
- Website:orangetheory.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 10 reviews.
The address is: 3602 Exchange Ln, Augusta, GA 30909, United States .
The contact number is +1 706-780-6016
This service is listed under Gym .
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Ny LaCue
2 years ago
I signed up for a free class that took place on July 1st, 2023. I was told that they would give me a call to see if I’d still be interested in signing up for membership. I was never called and I got billed on 7/10 and 8/10 of $79.00 each time when I never attended the classes because I don’t have time. On 7/11 I got an email with a cancellation form that I signed and sent back, which I wanted to cancel immediately not 30 days after. Do not attend this gym nor sign papers, they will scam you. They have limited equity get on but they charge $79.00 each month to do the same exercises repeatedly. If I could give NO STARS I would…
Abigail Drescher
2 years ago
Love this studio! It is pricey, but it is almost a personal training session each time. Don't be afraid to ask the coaches questions! Go at your own pace.
Sarah Beth Childress
2 years ago
Great staff & coaches! Highly recommend
Rashaad Jones
2 years ago
I recently brought my team to Orange Theory for a group workout session and was absolutely blown away by the professionalism and expertise of the staff, especially Liliana and Carly.Physical fitness is paramount in our line of work, and a cohesive, motivated team is just as crucial. Orange Theory delivered on both counts. Liliana was extremely flexible, adapting to our unique needs and schedule with ease. Her professionalism shone through every aspect of our session, making the experience smooth and enjoyable for the entire team.Carly's training session was nothing short of phenomenal. She crafted a challenging yet fulfilling workout that pushed us all to our limits, testing our physical strength and team cohesion. Carly's energy and motivation were contagious, keeping our spirits high throughout the session.The facility was top-notch, and the team-building workout at Orange Theory significantly contributed to the team's cohesion, fitness, and morale. I wholeheartedly recommend considering Orange Theory for a team or co-workers session. The unique blend of physical fitness and team-building exercises is sure to bring your team closer together, just as it did for us. Thank you, Orange Theory, for this wonderful experience! We'll definitely be back.
Brett Heard
2 years ago
This is a great studio. I was in Augusta for a few days and went to the 5am classes for the 2 mornings I was in town. The front desk staff was very nice and welcoming and the coach (Carly) was excellent. It is a newer studio with the new rower tablets and new treads. It was very clean and well maintained.
James Miller
2 years ago
Been going for a while now, good workout even if you're just getting started. Takes the thinking out and they won't let you hurt yourself doing things wrong. I went from sedentary 5ft4 215lbs and in less than three months I'm about 205 and running 1.5-3 miles a session in addition to all the other stuff.
Carissa Kydd
2 years ago
Visiting Augusta from out of town and HAD to get my workout in. As a current OTF member in SC, I was thrilled with this studio! The whole staff new we were coming and welcomed us by name! Even though we were only visiting for the day, they really made us feel like a part of their community.The facilities were spotless, class ran on schedule, and the front desk staff were super accommodating. Coach Carly was a freaking rock star! She was super informative, easy to hear/understand the whole class, and made time to help me individually with my form even though the class was pretty full!10/10 recommend OTF Augusta for anyone looking to burn major calories and become part of a community.
Alex Sawyers
2 years ago
Great class, great coach. Definitely coming back next time I’m in town!
Daniel Scoggins
2 years ago
Great workout but very costly, pay attention when joining. Been charged incorrectly twice over the first month of going there and unable to cancel or get refund even when not at fault. They do a great job with the calories burned but the business side is difficult to deal with. So far spent $217 the first month and unable to cancel the $119 second month charge. Better values elsewhere in Augusta.Edit: I was double charged for renting the heart rate monitor then charged for an additional class though I still had remaining classes. When charged on the 18th of December I called to clarify as I didn’t think I had signed up for recurring charges. I was told I would not be able to cancel over the phone and no refunds were options even on overcharges. I told the front desk I would not be back in country until the 26th but will cancel then per policy, she confirmed. They were closed on the 26th so unable to cancel then, not disclosed on phone conversation. I was able to come in and cancel and the front desk attendant said that would be all I needed. I then received an email that I would be charged for more classes that I cannot use. Again, a great workout if your schedule fits as most classes are before 5pm and nothing after 10a on weekends. If your a business does not fit those times this is an expensive lesson you do not need to learn.
Sarah Stone
2 years ago
Great studio! Very clean, friendly staff, and new equipment. I’ve been to many Orangetheory studios, and always love the workout. This studio is top notch - I highly recommend!