LA Fitness at 2020 W Anderson Ln., Austin, TX, offers a comprehensive gym experience with a variety of amenities such as a pool, racquetball court, sauna, and a juice bar. The gym has a friendly staff that provides excellent customer service. They offer personal training sessions and run numerous fun classes daily. Most members find the gym very clean and well-maintained with ample equipment options.However, some users have expressed concerns regarding the cleanliness of the women's locker room and showers, issues with machine maintenance, and high-pressure sales tactics from the sales team. Despite these drawbacks, LA Fitness remains a popular choice due to its range of facilities and welcoming environment.
Pros:
- Friendly and helpful staff
- Excellent customer service
- Wide range of amenities (pool, sauna, racquetball court)
- Variety of daily classes
- Well-maintained equipment
- Complimentary training sessions
- Clean and spacious gym
- Great pricing
- Juice bar available
- Positive member community
Cons:
- Cleanliness issues in women's locker room and showers
- High-pressure sales tactics
- Slow repair and maintenance of equipment
Location / Contact
- Address: 2020 W Anderson Ln., Austin, TX 78757, United States
- Phone:+1 512-831-3393
- Website:lafitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 20 reviews.
The address is: 2020 W Anderson Ln., Austin, TX 78757, United States .
The contact number is +1 512-831-3393
This service is listed under Gym .
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Helen Ball
11 months ago
Women's locker room needs to be deep cleaned/sanitized daily. I wish LA Fitness would be more transparent about what their cleaning actually entails and communicate that with members because a few of the showers in the locker room do not drain and will pool at your feet. There is also hair on the floor and generally feels sticky. Does not help its connected with the pool area and it is extremely humid. I am there first thing in the morning too, so I can't imagine what its like in the evening. I hardly ever post reviews--this gym has been by far the cleanest I've been to in the Austin area, which isn't really saying much, but I still would recommend it. Just wish they would clean more. Was on a treadmill this morning and someone had spilled some sort of electrolyte drink all over the tread and the sides. Was sticky when I was walking on it and was collecting dirt from the stickiness. Then when I picked up my phone from the cup holder it was soaked with whatever drink someone spilled. Just really gross.
A Sokimi
1 year ago
Awesome gym, everything you need and for great pricing.. special thank you to Tim, great customer service! He helped me get signed up quick and made me feel at home.
Harry Savio
1 year ago
For the money, the club is great; but some annoyances: only 2 of the 6 men's showers have decent water pressure, they have a hard time keeping janitorial staff with cleaning sometimes spotty, we often mop the racquetball courts ourselves. Still a very attractive price and the desk staff is friendly. Been a member since they opened.
Nathan !
1 year ago
The pool has been closed over a week. All the staff always say is they don't know. Makes me want to close my membership. …
micaiah higginbotham
1 year ago
Do NOT go to this location. The "Sales" team is skeevy and pushy. They work off of commission and will do anything to trap you in to the worst possible contract. They are super pushy, cannot be trusted. I am talking about several staff …
Deborah Willson
1 year ago
I got refused by them in getting a trial pass because it was after 6pm and they said it was reserved for its members only. How am I supposed to try out a gym if I can’t fit it into my work schedule? This place is outdated anyway and they have a sales team so it’s all about them making money instead of caring about new customers.
Kris Perez
1 year ago
The gym is just a very nice gym i been here over an year and this gym is just outstanding it haves a sauna and also a pool. All i gotta say the people here are pretty dope they like to show you and walk you through workouts.
Mohammed Sahil Akbar
1 year ago
Visiting LA fitness for the first time and Milo’s was very friendly and helpful. He showed around the gym and answered all my questions in a detailed manner. He also offered me to give me a personal training session before I start my workout. Feeling very positive about the gym. Everyone’s helpful and friendly in the gym which is the biggest motivation to keep showing up regularly. Highly recommend this gym.
Danny Tissembaum
1 year ago
Great gym! Always Very clean and space is open with lots of light. Ample equipment options and very spacious. I have been going for years and this place is one of the best memberships I’ve had.
Aaron Aguirre
1 year ago
I’ve toured a few gyms in the area and LA fitness was by far the cleanest and best gym. We received a complementary training session with Tim the general manager and it was the best workout I’ve had in a while. They really know their stuff and are committed to helping you achieve your goals. The racketball court and Pool are welcome additions not mention the hot tub. I’ve seen complaints on the locker rooms being dirty that issue seems to have been fixed.