Body Xchange

I have been a member over five years at this gym and love it. The location is fantastic and handy to my neighborhood. The variety of machines and cardio offered is fantastic. All ages are welcomed and there is a variety of fitness levels present. The staff is always friendly, professional, and willing to help with any issues or questions. In my 5+ years I’ve seen many of the staff come and go but one sticks out in my mind in particular. Jared has been there faithfully as an outstanding, knowledgeable employee. He, as a hard worker, is always there with a friendly greeting and a helpful hand. I appreciate when owners hire well and it reflects great on their establishment. I would highly recommend Body Xchange on Olive Dr for a great gym experience.

Very clean !

How much Charges for gym

Very efficient during this pandemic they take temperature before you enter and provide cleaning stations.

Ok gym only one of each workout machine lot of dust bunnies under the machines but I guess that’s the norm now days in all gyms that starts with management 😊 …

Love this gym because it’s never packed & love the staff. but one of the front desk girls working Sundays was really rude and ignored me to fight with her boy friend.

It was a good place to exercise. It just doesn't have the weights that I am use to. That's why I am use to the gym at Allen and Overton. It's going to be my 1 year anniversary next week that I signed up at that gym. Thank you anyway Olive and Jewetta Body XChange for opening me your doors.

Fraudulent and petty over $50! They took over for Fitness 19. They received a cancellation request but still had the gall to charge an annual fee AND membership fee for March. Did you forget that the Governor closed non-essential businesses on March 16th? Explained the situation and was given this recourse; no refund for annual fee and to get March's month dues back they can extend benefits to a gym we don't even use. I hope your decision was worth negative reviews here at with the BBB!

0 stars. Worst place of business, and gym I have ever been to. I cancelled my account right before COVID hit and come to find out they have been continuously charging me every single month since my cancellation. When I talked to the manager, Jesse he was heartless and didn't care AT ALL and that there was NOTHING he could do even after speaking with corporate. Refusing to refund my money! They are scam artists and crooks. Watch your bank accounts with these guys!

I am very disappointed with Body Xchange...I tried to cancel my membership by email in March and was told all offices are closed because of COVID-19 but all membership billing was frozen.I was never informed that the gym had re-opened and only found out because I saw a charge on my bank account. I went to see how they were handling social distancing and noticed no one wearing a mask, no one wiping equipment, and no one social distancing. I asked the clerk at the front how it was that they considered the operations safe and he told me they were doing cleaning every few hours and requiring people to wear masks when entering and exiting at areas of high traffic. Just then, someone came out through to the door with no mask. I asked the clerk how come he did not say anything and he said they did not actually request but, instead, recommend that people wear masks. I decided to cancel my membership before they charged me for the other membership I had for my son. Days after I requested the cancellation, I got one more bill and then 2 more (for the "annual service fee"). I called to request a refund but was told anything after 15 days after a cancellation request is fair game for them to request fees. I complained that I had requested a cancellation back in March and was denied it and I had not even been notified that the gym was re-open until I saw the membership charges. The response was, essentially, that's too bad and no refund would be provided.I went back to look at my email to make sure I did not miss any notices about the gym re-opening and found nothing. I called again to request a refund and say no notification was provided about the gym re-opening and offered to send my email requesting cancellation back in March. No luck again.$120 is not going to send me to bankruptcy but it might make a big difference to someone in more dire straits AND, it is simply wrong for them to charge me for a service I am not even aware is available to me.I know they must have been hit badly by the closures but the way they went about charging and not notifying is disreputable and unacceptable.I also suspect I am not the only one with the same issue...I discourage anyone from signing up for Body Xchange.