Crunch Fitness - Bakersfield offers a modern gym space in the Chester Loop Shopping Center. It features top-notch, clean equipment and a variety of amenities, including massage beds and tanning beds. Despite some excellent reviews for equipment and cleanliness, customer service is inconsistent. Some members appreciate the friendly staff and cleanliness, while others report issues with management and billing practices. The gym accommodates early risers on weekdays with its 4 AM opening but closes earlier on weekends, which may not suit everyone.
A membership here allows access to group classes, though cancellations can be an issue. You'll find a generally positive atmosphere and a range of workout options. However, it's essential to closely monitor any billing or membership changes to avoid potential issues. Consider your needs and be aware of customer service experiences to decide if this gym is right for you.
Pros:
- Great equipment selection
- Clean and organized facility
- Friendly maintenance staff
- Inexpensive membership
- Positive gym vibe
- Helpful and energetic staff
- Good range of workout options
- State-of-the-art weight equipment
- Not usually crowded
- Variety of amenities
Cons:
- Inconsistent customer service
- Issues with billing and cancellations
- Limited weekend hours
Location / Contact
- Address: 2401 N Chester Ave Suite A, Bakersfield, CA 93308, United States
- Phone:+1 661-246-1611
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 20 reviews.
The address is: 2401 N Chester Ave Suite A, Bakersfield, CA 93308, United States .
The contact number is +1 661-246-1611
This service is listed under Gym .
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Vivian Pregillano
1 year ago
Equipment is great they do have a lot more than in shape that's for sure! It's not too busy in the mornings but I do wish they were a tad bit cleaner!
Ruby Glover
1 year ago
Lord about cancelling my subscription and has been charging me for almost 2 years without my consent
Jallal Abdelhadi
2 years ago
Scam of a company, keeps charging me every month and makes it impossible to close the account
CLB
2 years ago
The equipment and gym are brand new. The gym is cleaned every night. The employees were ok when I was there. They weren't rude, etc. They just try to up sell everything at an overpriced amount , etc, but thats normal for a business. The employees are just trying to meet their quota, make money, etc, so I get it. I signed up for a 1 year membership paid cash upfront for it, but my card was on file. They were supposed to bill the card after the prepaid membership was up. I went twice, and then covid happened. My membership was canceled without my consent. I spoke to a few different employees about this, and I was told I have to repay the sign up fees, etc. Nobody offered to fix the problem without charging me new sign up fees. Why didn't they bill my card call me etc?
Tate Fishburn
2 years ago
Great gym, usually very very clean, not to packed, inexpensive. Love it
Jeff Cole
2 years ago
Amazing customer service and top notch gym equipment. Very positive vibe.
Eva Medina
2 years ago
Do not go to this gym the staff is unprofessional and the General Manager is a scammer.I really hope the owner of This Crunch fitness fires the General manager as he is just making him lose money and a liability to him as he will be the cause of a law suit as he has been processing payments fraudulently with out authorization of the members.
D D
2 years ago
Manager is either incompetent or a scammer, he won’t be liable for his mistakes and you end up paying the price. Make sure everything he says you have is in paper. Had a few instances where what was discussed was not the case on the contract.
Gildardo Rodriguez
2 years ago
Maintenance guy is so cool with everyone, seems like he's the only one who takes the time to talk with you and notice you. Yes you get greeted at the door, and gym itself is clean and has lots of variety. Dope gym! Myself, I like the …
Abraham Perez
2 years ago
This location is poorly managed a while ago I signed up and I was signing the regular paperwork. I stoped going I wanted to cancel they said okay we'll cancel and months later I figure out I'm still being charged. They got me for "late" …