Orangetheory Fitness in Arlington Marketplace, Baton Rouge, provides a dynamic and supportive workout environment. The gym offers diverse, challenging workouts that cater to all fitness levels, led by enthusiastic and knowledgeable coaches. With friendly staff and a convenient location, members feel welcomed and motivated.
However, some users report issues with the cancellation policy and discrepancies in customer service. Despite this, the majority find the intense, unique workouts and community-like atmosphere worth the investment.
Pros:
- Challenging and varied workouts.
- Supportive and friendly staff.
- Knowledgeable and enthusiastic coaches.
- Convenient location.
- Clean and well-maintained facilities.
- Flexible schedule.
- Effective for all fitness levels.
- Motivating atmosphere.
- Personal training feel without high cost.
Cons:
- Complicated cancellation process.
- Inconsistent customer service.
- High monthly costs and additional fees for heart rate monitors.
Location / Contact
- Address: 636 Arlington Creek Centre Dr Bldg 4 Suite A, Baton Rouge, LA 70820, United States
- Phone:+1 225-590-3400
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 50 reviews.
The address is: 636 Arlington Creek Centre Dr Bldg 4 Suite A, Baton Rouge, LA 70820, United States .
The contact number is +1 225-590-3400
This service is listed under Gym .
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Jack Surek
3 years ago
The instructors correct your form and give you directions without making you push yourself over your limit. It’s great having a fun routine when working out.
Mary Jo Surek
3 years ago
A great way to get that personal training feeling without shelling out big bucks. The trainers really care about their clients and never fail to produce bangin' playlists to keep the pace going.
Laine Moreau
3 years ago
Corinne & Manny at the front desk are the best!! The facility is kept extremely clean and the classes are fun and upbeat! Would recommend to anyone looking for a good work out!
Thao Le
3 years ago
I have good experiences with classes here. However, if you decide to join, be aware of their cancellation policy.1. This studio doesn’t transfer membership to other locations.2. There isn’t any flexibility or effort to accommodate the customer situation. I am typically billed on the 28th of the month. Due to relocation for work, I have to cancel my Orangetheory membership. I called on Oct 19 to request the cancellation and was told that my last bill would be on Oct 28. They also emailed me the cancellation form, but I didn’t have a chance to get it printed, signed, scanned and emailed back. On Oct 30, I drove by the studio and signed the form. I then was informed that my last bill would be on Nov 28 just because the form was received on Oct 30 and that how their policy worked. Oct has 31 days so I was technically only 1 day late. I wish they could digitize their cancellation process, such as online form or docusign. With all the hectic and exhausting of work relocation, a gym membership cancellation should be the easiest and last thing I need to worry about.3. The same person worked on my signing up and cancellation processes, but her attitude was so different. Signing up: nice, welcoming, tentative. Cancellation: rough, not tentative.
Blaiklee
3 years ago
Everyone is very friendly. They akso always answer my calls when I have a question or meeded to cancel. Easy to follow workouts but voice over and looking at the screen is hard for me to do at the same time. Heart rate monitor and competition with others is so much fun! It kept me motivated.
Eric Dexter
3 years ago
OTF has been a great change of pace for me as a former athlete who's been working out in the gym for 25+ years. The flexibility of the schedule and the every-changing mixture of workouts are what I love most about OTF.
Dannielle Lewis
4 years ago
Priscila Campos
4 years ago
Brittany Mills
4 years ago
Joe Courson
4 years ago
Thank you for the perfect rating, Joe! We have throughly enjoyed making your visits a high quality experience!