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Paula G Manship YMCA, located at 8100 YMCA Plaza Dr, Baton Rouge, LA, offers a comprehensive fitness experience with modern facilities, diverse classes, and friendly staff. The gym boasts multiple pools, tennis courts, and specialized workout equipment. Their childcare services and extensive programs cater to all age groups, making it a favorable choice for families and individuals alike.

However, the YMCA does face challenges with customer service and management, particularly during busy periods and for their summer camps. Despite these issues, many members praise the atmosphere, cleanliness, and variety of activities available, ensuring a generally positive fitness environment.

Pros:

  • Friendly and helpful staff.
  • Wide variety of fitness classes.
  • Modern and well-kept equipment.
  • Multiple pools and sports facilities.
  • Good childcare and kids' programs.
  • Clean facilities.
  • Convenient location with ample parking.
  • Specialized workout circuits like eGym.
  • Strong community atmosphere.
  • Comprehensive member benefits.

Cons:

  • Issues with customer service at the front desk.
  • Unorganized management during peak times.
  • Summer camps and some programs are poorly managed.

Location / Contact

Rating Stats

4.6

out of 5.0

8 reviews
5.0
4 reviews
4.0
4 reviews
3.0
6 reviews
2.0
38 reviews
1.0

Reviews (60)

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The review is for the summer camp. The facility and the program are good, however, the management could be improved. Our daughter complaint about being hit unintentionally almost once a week (and she cried so it was not a gentle touch). I suspect that it was too crowded. Also, kids were taken out to the tennis court even when heat advisory was issued. Finally, the camp counselors are part time and some of them could be better trained.

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I love this place! I'm in there at least 5 days a week and everyone is so nice and helpful.

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My kids and their dad work out at this gym every day, Suddenly the guy at the front desk snapped at my boys just because my boys didn’t have the card to scan in at the time, he was very rude and disrespectful to my son, he was practically yelling at him. The employees definitely need to be trained on customer service, if they don’t like customers they should NOT work the front desk. After all, the customers are the ones paying their salary. Do NOT forget, NO CUSTOMERS= NO PAY!

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I'm new to the fitness trend, but the Y was a very pleasant experience. The staff was welcoming and so were some of the patrons.Now all I have to do is actually go.

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Made a lane reservation only for half the pool to be taken up by the swim team. Waited 30 minutes to see if anything opened up and it didn’t. Spoke with the front desk and while kind and apologetic, it seems there are no real systems in place. The lane reservations mean nothing. Totally unorganized and unprofessional.

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Very clean, good atmosphere, friendly people. Will definitely visit again when I'm back in town.

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Very nice spot so clean and friendly staff got me right in even being from out of state

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This place is like heaven on earth. Sports teams, multiple beautiful swimming pools, swim meets, summer day camps, gym, outdoors, baseball, I mean the Supreme YMCA of America. I wish I still lived in Louisana just to enjoy it again, my best memories are here. You do not realize what a wonder this place is until you move away.

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Great family gym.

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Great YMCA facility with a good offering of group exercise classes.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 60 reviews.

The address is: 8100 YMCA Plaza Dr, Baton Rouge, LA 70810, United States .

The contact number is +1 225-767-9622

This service is listed under Gym .

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