GNC located at Parkdale Mall in Beaumont, TX, offers a range of vitamins and supplements to cater to various health needs. This store has received mixed reviews regarding customer service; some highlight the exceptional help provided by the staff, notably Leeann, who goes above and beyond to assist customers. Others have expressed dissatisfaction with certain staff members, with some feeling judged and rudely treated.
Although customer service experiences vary, GNC is praised for its clean and organized store layout and decent sales offers such as buy 2, get 1 free. This store is ideal for those who prefer in-person expert advice and recommendations.
Pros:
- Knowledgeable staff provides detailed product advice.
- Leeann offers exceptional customer interaction.
- Clean and organized store layout.
- Convenient location in Parkdale Mall.
- Decent sales promotions like buy 2, get 1 free.
- Helpful and friendly staff.
- Great pricing on Spirulina and other products.
- Effective health alternatives available.
Cons:
- Mixed customer service experiences.
- Some staff members can be rude.
- Instances of judgmental behavior from staff.
Description
Retail chain selling health- & sports-related vitamins, supplements & herbs, plus drinks & snacks.
Location / Contact
- Address: 6155 Eastex Fwy Suite 122, Beaumont, TX 77706, United States
- Phone:+1 409-898-4935
- Website:stores.gnc.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 10 reviews.
The address is: 6155 Eastex Fwy Suite 122, Beaumont, TX 77706, United States .
The contact number is +1 409-898-4935
This service is listed under Vitamin & Supplements Store .
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Andre Williams
1 year ago
Customer service has become something of a mixed bag; so when you find a representative that goes the extra mile I think it's only right to give them a shout out. I visited the store on 12 Aug 23 just to grab a bottle of water and an energy drink. I overheard "Leeann" giving a customer a very detailed description of some products. After she completed the transaction I had a couple of questions myself. To my amazment Leeann answered every question with the same level of detail she provided for the previous customer. She even recommended a "stack" to assist with my described goal. Leeann is one of the reasons you go to a branch instead of an online conglomerate. You want to hear expert insight and an opinion. Leeann appears to enjoy the customer interaction and also takes the time to school herself on the products in the store. Bright spot to that entire mall excursion.
Roadschooler USA
2 years ago
Helpful staff.She lead me to the stuff i was looking right away.
Reggie Jones
2 years ago
No help finding a product wich would benefit me. One employee a male is very rude and just stands there not selling products so I just left
Melena Hampton
3 years ago
The young blonde hair girl that was working wasn't friendly at all. I don't plan on going back. I'd rather drive to Beaumont GNC
Raven
3 years ago
Lady today On the first shift asked what I was using a full body detox for and when I told her my nephew needed to be sure his system was clean for a seven panel she said she would not sell to me, told me she wouldn’t sell me the vitamins I also wanted to buy even though that was unrelated to the detox kit I was wanting to purchase, then asked me to leave then gave me the dirtiest look. Very rude. Don’t ask questions about my personal life If your going to potentially refuse a sale based on my answer. I will never go back. Was just trying to help a family member out and got judged for it. So if your worried about anyone judging you based on my experience here then don’t go. I can get the same items on Amazon at a better price and don’t even have to deal with judgmental ladies! Sounds like a better deal to me!
ANNIE Zarzosa
4 years ago
Great staff that answer your questions about a product. Very clean and organized. Decent sales like buy 2 and get 1 free.
Debra Long
4 years ago
The staff was very helpful. When I told them what I was looking for, they were knowledgeable and knew what I needed. They gave me options and helped me choose the best product for my need. I will be going back for my supplements and other health needs as those needs arise.
Jennifer Koehler (Fliks chiK)
5 years ago
The sales staff is always super friendly and very helpful. Always greeted with a smiling face.
Sandra Hamilton
5 years ago
This place is so Wonderful and the people where so helpful . I suffer with several health problems and tired of taking so much medicine so I am zooming in on healthy alternatives naturally. They are working great.
cary chiasson
5 years ago
I was job hunting at Parkdale mall. Happened to go in to get the Spirulina that I needed and it was at a great price. The woman that was helping had a wonderful attitude and helped me.