single listing imagesingle listing imagesingle listing image

Powerhouse Gym in Port Neches, TX offers a diverse range of fitness options, from CrossFit to cardio and weights. Group fitness classes, a smoothie bar, and personal training are also available. However, the gym has mixed reviews regarding customer service and honesty about cancellation policies. The gym's cleanliness and equipment receive high praise, though some members report dissatisfaction with staff attitudes over time.

The gym features modern exercise equipment, including assault treadmills, and provides amenities such as saunas and showers. Its affordability and friendly atmosphere make it a great option for families, but members should be wary of the gym's cancellation fees and staff responsiveness.

Pros:

  • Variety of fitness options including CrossFit.
  • Modern cardio and weight equipment.
  • Saunas and full locker rooms available.
  • Smoothie bar for post-workout nutrition.
  • Group fitness classes and personal training.
  • Clean and well-maintained facilities.
  • Affordable for families.
  • High praise for southern hospitality.
  • Regular updates and improvements by the owner.
  • Convenient location at Village Square I.

Cons:

  • Poor handling of cancellation policies.
  • Inconsistent staff attitudes and behavior.
  • Issues with customer service and honesty.

Location / Contact

Rating Stats

3.9

out of 5.0

1 reviews
5.0
10 reviews
4.0
8 reviews
3.0
1 reviews
2.0
0 reviews
1.0

Reviews (20)

author-img

Horrible gym. Being yelled at for deadlifting. They have a cross fit room to use but it's never actually usable when it's supposed to be...cleaning lady asking to check the bottom of our shoes while we are in the middle of lifting because …

author-img

I've been to gyms all over the US. This gym is one of the best gyms I've EVER been too. Cleanliness is a 10 on a scale of 1-10... Great equipment with a helpful and friendly staff.

author-img

I work out of town and out of State alot. Sometimes I may be in for only a week to three weeks. Randy helped me get a good deal, he also toured me around the gym. This gym is by far one of the best gyms I've ever been to. The have different …

author-img

Bad experience at this gym. The first trainer overcharged us for months, then my wife and I were bounced from trainer to trainer(one trainer would frequently not show up). When I asked the manager about respectfully removing the cancellation fee, he refused. Even though we came in from Beaumont every morning for six months. Apparently keeping 200 dollars was more important than a good name and reputation.

author-img

I travel with my job often and workout at Powerhouse Gym Port Neches when in the area. I have worked out at many Clubs around the country and have always found Powerhouse Gym to be Super clean , well equipped , with a very friendly and accommodating staff. The Owners do a very good job of maintaining the equipment as well as adding new and unique pieces. I look forward to training here whenever I am in the area. I would highly recommend this club to anyone regardless of their level of fitness.

author-img

The gym itself is great and super clean. The issues came when we had to cancel due to moving. When we signed the contract, we were told that since we were oilfield, we could just use our driver's license as proof of move when we had to later relocate. Obviously we now know that was false. When I went to cancel the memberships, I paid the $100 each to cancel. At that point I was told that only my husband's membership would be drafted for another month, and that mine wouldn't. Now I am getting daily phonecalls from ABC financial because they say I owe another month. All this extra nonsense could have been avoided if the gym staff was just honest about what charges we would have had from the start. If the only way you feel you can secure memberships is by lying, then you need a better system. I have called to try get a better understanding of why I was deceived, and all I get is attitude and then hung up on by staff.

author-img

Great all around experience the facility has anything you could truly want in gym including saunas, showers, full locker rooms, many group fitness classes available as well as a certified cross fit program! There is a smoothie bar for all of your after workout needs and a great personal training staff available!! We've been members for over a year now very affordable for a family of 5 and extremely helpful staff!

author-img

The Best gym in Texas bar none! The owner and staff express the highest in true southern hospitality! Simply outstanding experience.

review image
author-img

On my fourth day there i was approached by the owner who then proceeded to get in my face and yell that i could not be in that room (spare room they have) because they had a class going on (like 7 people where in that big room) but i was …

author-img

When I first joined the gym I had a great time there. Friendly workers, great environment, and decent equipment. Three months in, they've change a large amount of there staff. This new staff is unfriendly, does not greet members, and throws off a bad vibe. Also ever since the staff has changed I've been yelled at by employee sayings its too loud when i dead lift. This is power house not the library or planet fitness.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 2825 Nall St #6, Port Neches, TX 77651, United States .

The contact number is +1 409-293-3637

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos