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Snap Fitness Bend - Southwest, located in Brookswood Meadow Plaza, offers a convenient, clean, and 24-hour accessible workout environment. The gym is small but well-equipped for a variety of workouts, ensuring members have all the necessary tools. The staff is friendly and helpful, creating a welcoming atmosphere. Many users appreciate the cleanliness and the positive community vibe that encourages families to workout together.

However, some users have had negative experiences with the staff’s customer service, finding them to be rude and unprofessional in certain situations. Issues such as outdated equipment and poor bathroom maintenance have also been highlighted. Despite these concerns, many members still find the gym to be a good value for its location and convenience.

Pros:

  • Convenient 24-hour access.
  • Friendly and helpful staff.
  • Clean facilities.
  • Well-equipped for various workouts.
  • Family-friendly environment.
  • Positive community vibe.
  • Convenient location.
  • Reasonably priced.
  • Good value for the proximity.
  • Always clean.

Cons:

  • Some staff members are rude and unprofessional.
  • Occasional outdated equipment.
  • Poor bathroom maintenance.

Location / Contact

Rating Stats

3.7

out of 5.0

8 reviews
5.0
2 reviews
4.0
5 reviews
3.0
16 reviews
2.0
0 reviews
1.0

Reviews (31)

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Comfortable and clean. Great place to get a quick or long workout in- any day, anytime!

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Great place to work out, staff is super friendly and helpful

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Tiny, dingy, mediocre equipment, not worth it.

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Was invited to this gym by a current member to try it out. Went for the first time and they didn’t let us in because we were 10 min late. They threatened the person who invited us that if they let us in he would loose his membership because we’re late. Incredible.

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We usually go to the location on Reed Market but we wanted to try something new today and came to this location. My boyfriend is a member and I always sign in and do the guest pass. They had left the door open so we just walked in, we hadn't even finished putting our stuff down before a staff member approached us and in a very condescending way told us that in order to be there I needed to sign up for trial. He was quite rude and made us feel extremely unwelcome. I told him that we will just go to our usual location. Unfortunately, I left my bag in the cubby and when my boyfriend went back to get it the same staff member stopped him; he was told that we were stealing from the business and that we were taking up space by being there. Overall, horrible customer service which is quite unfortunate for such a small gym.

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The staff is very helpful and friendly. It’s is a great place for a workout!

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Absolutely love Snap! Club is always clean and staff is so friendly and helpful. I love Melissa especially - she is amazingly helpful! I’ve been a member of several gyms and Snap is my favorite!

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I started coming to this club a few months ago mainly cause it’s close to my house. Met some of the staff and had a training session w one of the trainers very impressed with the club it’s small but I like it. It never seems to get crowded lots of young people work out here which is great I see lots of parents and their kids working out together I love that. I also like that if and when there is an issue they take care of it with the utmost respect. Always clean and a very comfortable place to workout in. I highly recommend snap to anyone

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Great location! Every kind of equipment needed for great workout! Clean, very reasonable priced, never too crowded. And Melissa is a great trainer!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 31 reviews.

The address is: 19550 Amber Meadow Dr, Bend, OR 97702, United States .

The contact number is +1 541-749-2013

This service is listed under Gym .

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