Xcel Fitness is Bend's largest and most well-equipped gym, offering 24-hour access and a wide variety of workout equipment. The gym has a clean and friendly environment, featuring supportive staff and great amenities like childcare and a dry sauna. Many users commend the welcoming atmosphere, helpful trainers, and the dedication of the owners who ensure the facilities are well-maintained.
However, Xcel Fitness has received numerous complaints about its membership cancellation process, hidden fees, and overcrowding, especially during peak hours. Despite these issues, it remains a preferred choice for those serious about fitness in Bend, OR.
Pros:
- Open 24/7.
- Wide variety of gym equipment.
- Friendly and supportive staff.
- Clean facilities.
- Childcare available.
- Dry sauna.
- Affordable membership rates.
- Well-maintained and clean equipment.
- Dedicated owners and management.
- Positive and welcoming atmosphere.
Cons:
- Difficulty with membership cancellation.
- Overcrowded during peak hours.
- Hidden fees and complicated billing issues.
Location / Contact
- Address: 2410 NE Twin Knolls Dr #5042, Bend, OR 97701, United States
- Phone:+1 541-383-3481
- Email:[email protected]
- Website:xcelfitnessbend.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 2410 NE Twin Knolls Dr #5042, Bend, OR 97701, United States .
The contact number is +1 541-383-3481
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Scott Purkerson
10 months ago
Friendly staff, reasonable rates, best gym in town!
Chris Simmons
10 months ago
Came here to help your reviews out.. "Jimmy Park" left you a bad review and did the same to out Gym, KINGMAN CROSSFIT, because he called and tried to sell us some gym management software. I told him I wasn't interested and he went back and left us a bad review for not buying his products. If you look on his google profile, which is probably fake, he only leaves bad reviews at fitness business. I hope this helps even things out for you guys! Cheers.
Carissa Love
10 months ago
Great experience. Employees are super friendly and helpful.
Pamela Love-Gregg
10 months ago
Great gym! The employees are friendly! I have told my friends and family to sign up.
Jimmy Parks
10 months ago
Would give zero stars if I could. Don’t bother giving them a call, Tanner will just rudely hang up on you mid sentence. Better options out there, don’t waste your time or money with them!
Thomas Shaver
10 months ago
Be aware - get your membership cancellation request IN WRITING - or they'll continue to bill you and pretend they didn't hear it, then send your membership to collections when you flag the charges as fraudulent through your banking service.Excel only exists because there aren't any other gyms with as many free weights. That's literally it.
Ngoc Trân
11 months ago
Donot go to this gym or membership to any location with Xcel fitness. They are very tricky scam you into membership. I have membership with them 1st month and I have to relocated. I request to cancel they rejected and keep taking my money very month.
Scott Fleck
11 months ago
Older facility, but the best Bend has, slightly more expensive than the Bend parks and rec facilities but this is the real deal and 10times the size of anything else in town. Great staff. They go above and beyond at all times. Terrible locker rooms ( men's). Very Small. Bring your own water. Towels provided which is good and much appreciated . Good vibe amongst the gym rats for the most part.
Tigabear _
1 year ago
Tons of variety of equipment, open 24/7, nice staff, clean restrooms.
Andrew Hilliker
1 year ago
Awesome gym with super friendly staff