single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Maxx Fitness Clubzz in Saucon Valley offers affordable gym memberships and a variety of equipment. Conveniently located in Saucon Valley Square, the gym provides a spacious facility with a range of cardio and weight training options. However, recent customer feedback points to declining hygiene standards and unresponsive management. From broken machines to issues with billing and cancellation, several members express dissatisfaction. Despite this, there are positive notes about the friendly staff and the availability of multiple workout options.

Whether you are a serious lifter or just looking for a basic gym experience, Maxx Fitness Clubzz presents a mixed bag. While the price and equipment variety are commendable, potential members should be wary of the reported cleanliness issues and management problems.

Pros:

  • Affordable memberships.
  • Spacious facility.
  • Variety of cardio and weight equipment.
  • Friendly staff.
  • Convenient location.
  • Flexible workout options.
  • No judgment atmosphere.
  • Helpful trainers.
  • Decent for serious lifters.
  • Open early for early risers.

Cons:

  • Declining hygiene standards.
  • Unresponsive and unprofessional management.
  • Difficult cancellation process.

Location / Contact

Rating Stats

3.7

out of 5.0

50 reviews
5.0
7 reviews
4.0
9 reviews
3.0
11 reviews
2.0
33 reviews
1.0

Reviews (110)

author-img

General manager is unprofessional and rude. The equipment covered with old dust. StairMaster buried in mud, hair and sweatNo, thanks! Good luck, Louis!

author-img

Did not require masks the whole time. The employees who are supposed to have masks on at all times did not. They didn't even know about the policy on their website that said if not wearing a mask 14' distance needs to be kept. Even beyond that 6' social distancing was not kept nor enforced. I wore my mask the whole time since I live in NYC & I've been exercising with a mask since July. To drink water I held my breath & although I was close to needing to use my inhaler that was not something I was going to do because no one was wearing a mask. I brought this up to the women at the front desk and she could have cared less. Mind you it was around Thanksgiving when cases are rising & theirs a chance everything could get shut down again.***I was also threatened after writing this review, so I think that tells you everything you need to know about this establishment***

author-img

Great place to workout, plenty of antibacterial cleaning supplies around to use. Plenty of equipment to use. Machines and free weights + cardio and the price is great too!

author-img

My husband and I have been going to Max Fitness since they opened, the equipment is excellent the staff is very helpful if you have any questions or problems they are there for you. I would definitely recommend this gym.

author-img

Maxx Fitness is a little closer to my home. But they want my credit card number and bank account number to pay for the gym! This is shady. I didn't stay here, I enrolled at Steel Finess Riverport, bigger with a sauna and almost the same price.

author-img

Member since 2016. Trainers very professional, focusing on clients personal goals-not just building (unless that is your goal). Vast majority of members polite & courteous. Never had to significantly wait for equipment.

author-img

Convenient location, more spacious then the Allentown location and offers most amenities you typically see in other fitness centers.I would suggest mirrors in the training room and the training space off to the side of the main floor area. Mirrors help with keeping the correct form and posture when lifting weights. Currently mirrors are only in the front of the gym and in the aerobic room.

author-img

As someone who worked here for two days cleaning… I wasn’t really properly trained, and the tools I was given were abysmal. A broken vacuum, another broken vacuum, a working broom, and a perfect mop. Aside from that… Found out my delivery job pays me better so I decided to do that full-time –I am here a week later still trying to collect my wages. Might be a great place to work out, terrible place to work. The man in charge of this Max told me in a VERY rude tone “why don’t you get out of my gym “– Mike (operator)To which I replied “I will when you pay me “.MIKE also called me mentally unstable when I was attempting to collect wages OWED ME.4/8/2020… Still have not been paid*

author-img

This gym is big and spacious. It has a nice cardio area, a turf, and many machines and free weights. There are many classes offered as well. It gets very busy from 4-6:30pm, so I try going at other times.

author-img

Zero fulfilled promises, poor COVID compliance/safety, and unauthorized billingAfter asking on Facebook on 7/6/20 how to “freeze” my membership due to the pandemic, I sent a letter to the club (certified mail, as instructed by MAXX) on 8/1/2020. They later called me and said they would put my membership on hold for 3 months but that the pause would not start until 30 days out. I told them about the conversation I had on Facebook earlier and how no 30 day notice was mentioned. “Mike” said they would ask the manager to consider adjusting it to start the membership freeze for August instead of September and call me back. They never called me back. I was still charged for August even though the freeze was apparently effective immediately. I noticed that I was also charged on November 1st even though my membership should still have been on pause as of that date.I ended up going in to the gym to cancel because I have had no luck teaching anyone via their online email feature and the person on Facebook could not help with the continued billing issues after the “freeze.” I told the person in-club about that and she did not even offer to try to help with the unauthorized charges. I felt even less safe about going to the gym with the recent uptick in COVID cases but I don’t want to keep going back and forth and getting mischarged for a membership I couldn’t safely use during the pandemic. The 30 days notice to pause also makes no sense given that we weren’t given 30 days notice of the clubs re-opening.They are not safe about mask-wearing or COVID safety at all, either. Don’t go here if you care about your health or your wallet. They will charge you incorrectly and not even bother trying to fix it.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 110 reviews.

The address is: 3691 PA-378, Bethlehem, PA 18015, United States .

The contact number is +1 610-625-2001

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos