Maxx Fitness Clubzz in Saucon Valley offers affordable gym memberships and a variety of equipment. Conveniently located in Saucon Valley Square, the gym provides a spacious facility with a range of cardio and weight training options. However, recent customer feedback points to declining hygiene standards and unresponsive management. From broken machines to issues with billing and cancellation, several members express dissatisfaction. Despite this, there are positive notes about the friendly staff and the availability of multiple workout options.
Whether you are a serious lifter or just looking for a basic gym experience, Maxx Fitness Clubzz presents a mixed bag. While the price and equipment variety are commendable, potential members should be wary of the reported cleanliness issues and management problems.
Pros:
- Affordable memberships.
- Spacious facility.
- Variety of cardio and weight equipment.
- Friendly staff.
- Convenient location.
- Flexible workout options.
- No judgment atmosphere.
- Helpful trainers.
- Decent for serious lifters.
- Open early for early risers.
Cons:
- Declining hygiene standards.
- Unresponsive and unprofessional management.
- Difficult cancellation process.
Location / Contact
- Address: 3691 PA-378, Bethlehem, PA 18015, United States
- Phone:+1 610-625-2001
- Website:maxxfitnessclubzz.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 3691 PA-378, Bethlehem, PA 18015, United States .
The contact number is +1 610-625-2001
This service is listed under Gym .
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Brandon N
1 year ago
Was a member here for years and found the gym to be a nice place to workout with nice equipment. Reason for low review is when I moved cancelling my membership seemed much harder than it needed to be.
Paul Henry
1 year ago
Not a fan. Increases monthly fee in the middle of contracts (or will literally change your plan on you). Never responds to emails (talking to you EricJ), they pretend like they take feedback into consideration, but equipment is still missing parts, machines are broken for months, can't even fix the front door. Soap dispensers are empty in the bathroom. Where is the extra money going? EricJ's pocket probably. Or his boss as I'm guessing expecting the owner to care at all about customers at this point is a pipe dream.
Shanice Torres
1 year ago
I’ve been a member here for about 10 years and honestly I expected better from them. Raised the rates WITHOUT disclosing it to the customers. And for what? I don’t get anything extra. I’m cancelling and joining Planet Fitness because at least I’ll get to use their massage chairs and their basic plan is STILL $10 a month.
John N
1 year ago
Was lied to by staff about my cancellation. Still not cancelled even though a verified with them what had to be done. I went into the gym to be told I couldn’t cancel I had to speak to a manager who wasn’t in.
Jill Henry
1 year ago
Update: latest update, without any notification they got rid of my membership tier and automatically bumped my membership up to the most expensive option. How is this legal? I signed an agreement, and I did not agree to this higher price point. Watch your wallets!It would be nice if the gym actually opened on time, 10 cars sitting in the parking waiting, gym dark, over an hour after it was supposed to open this morning.
Eric Dougherty
1 year ago
Been a member for just over a year. Overall, great gym, has everything that you need. However, I am pretty certain that since I have joined, the locker room has never been cleaned. It's absolutely disgusting. I can only hope now that my membership has gone up $10 per month that the extra money will be put toward cleaning.
Mattoid Franion
1 year ago
Customer service is next to none here.Staff at night time is incredibly rude and non-accommodating.Stuck up and miserable people.Shakes are always out.Hygiene is non existentDon't waste your $ here for fitness go to a higher quality gym like Powerhouse and pay more, it will be worth it more long term.Having a gym membership is behind pulling teeth, save yourself the mental space and not waste your time eitherm
William Dorney
1 year ago
Wifi. Hours are accommodating to many schedules.
Annie Pavlova
1 year ago
Filthy gym, management should be ashamed. Bathrooms are not cleaned, showers have hair in the drain/on the tub walls, moldy shower curtains, almost every towel hooks has been broken for months, soap dispensers are falling off the walls and broken. If the bathrooms are not cleaned I’m sure the gym is even dirtier.Exton maxx and bethlehem location are not like this! Just the 378 location. Please step it up management!
Mark Mazzitelli
1 year ago
Tons of equipment, clean, & everyone is friendly. Can’t beat the price.