Steel Fitness Riverport, located in Bethlehem, PA, offers a welcoming environment with a friendly staff and an outdoor workout area. The gym stays uncrowded, providing an inviting space for workouts despite its smaller size. However, multiple issues like broken equipment, unexpected fees, and mismanagement have affected customer satisfaction significantly.
Members appreciate the basic amenities and the community feel, but recurring problems such as malfunctioning machines, AC issues, and poor maintenance overshadow the positives. The inconsistency in management responses and unexpected charges have led to notable frustration among many gym-goers.
Pros:
- Friendly and accommodating staff.
- Never crowded, providing ample workout space.
- Outdoor workout area available.
- Clean environment.
- Manager maintains good relationships.
- Convenient location.
- Remember members' names, adding a personal touch.
- Positive initial workout experiences.
- Affordable membership pricing.
Cons:
- AC issues during the peak summer.
- Recurring equipment malfunctions and slow repairs.
- Unanticipated charges and poor management responses.
Location / Contact
- Address: 11 W 2nd St, Bethlehem, PA 18015, United States
- Phone:+1 610-625-2717
- Website:steelfitnessclub.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 20 reviews.
The address is: 11 W 2nd St, Bethlehem, PA 18015, United States .
The contact number is +1 610-625-2717
This service is listed under Gym .
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Dick Dastardly
1 year ago
When this gym first opened it was a fun place to work out at. But now idk what happened but everything is unorganized and dirty. Like how or why do you not clean the mirror or windows and what in the world is the uglyness on the ceiling.The …
Marcelo Benatti
1 year ago
Clean gym and super friendly staff. 2 stars because there's often not enough weights. all of the weights can easily be used up by just 3 people. Doesn't really matter if you use the indoor or outdoor section because people take weights from both spots and people frequently take weights off of other machines. Even had someone take weights off of my machine while I was warming up. Also, at one point half of the treadmills were out of service and the other half were either totally occupied or also broken. Not really sure if I'll be renewing my membership next year
Rick
1 year ago
I joined steel fitness on Jan. 4th of this year. The process was great , the staff left me feeling very comfortable, as I have not bin inside a gym in over 20 yrs. So I was very excited to get started. It's been 3 months now of hard work, and feeling the results. My disappointment is the result of a parking ticket received on 4/6/23 after my workout. My truck and car are both registered with the club. I returned back to the club with the ticket and asked the morning staff to make sure that my truck was registered. He looked it up and said yes. He also said I was not the only one to receive a ticket this morning. The staff suggested I leave said ticket with him, I said I would rather he make a copy and I take the original. Fast forward to Monday 4/10/23 , 4 days later I asked the morning staff if he knew anything about the parking tickets issued to members, I also noticed a new parking ticket on the counter. He replied that he was unaware if anything had been done. After my workout I saw the manager was sitting at the front desk. So I approached him and asked, what was going to be done with the ticket. He looked at me and asked what I was talking about. So I politely explained. This is the point of my disappointment. He then wanted to know what he was supposed to do. I said well your the manager your supposed to take care of it. At this point he said good bye, have a good day. when I became a member I was told parking is free under the bridge next to the club as long as your vehicle is registered. Which is were I've parked for the past 3 months.
Justin Tam
1 year ago
Steel fitness suddenly added a policy for 4 guest passes a year. One of the main pulling factors of this gym was that I can bring guests to try the gym if they enjoy it, but unfortunately this policy was thrown on us without warning.
Jeffrey Bilheimer
1 year ago
After my old gym closed (retro fitness) I was going from gym to gym trying to find a new home. I was deciding between a couple different gyms and I ultimately decided on steel fitness. To be fair I know what this gym was and definitely …
Jennifer Mantagas
1 year ago
First day at this gym was comforting and warm (literally) but that's ok. I have a gym pass through my health insurance that allows access at multiple gyms. Because of my experience at another local gym, I suspected I'd be treated …
Nayomi Caraballo
1 year ago
I am a member, and I don’t go anywhere else for now due to the fixed price I am in and covid. They need to get on top of maintenance theirs so many machines that do not work, I pay a yearly maintenance fee of $50 this is unacceptable. I …
Allyson Pors-Boitz
1 year ago
This gym was great when they first opened. Within the past year I have noticed that the cardio equipment is old, broken, and you need to skip from treadmill to treadmill until you find one that works. The free weights are great. The area all around the gym could use a good, thorough deep cleaning. I will be looking for a new gym.
Colin
2 years ago
Unbelievable, in 2018 I got a gym membership with Steel Fitness in Bethlehem. Unfortunately within a month or so I had to unexpectedly relocate to another area. After speaking with the staff/manager about my situation and that I could no …
R. McClam
2 years ago
I just recently joined on 6/18/21and returned today for my first official workout. I like The Yard there, I enjoyed myself.