Maxx Fitness Clubzz Saucon Valley

Same daily broken equipment

Decent gym with a good community, a little slow on repairs (especially for the men's weight scale that had been out of commission for about half a year) but nothing too bad. HOWEVER the employees do not make it known to you that if you cancel your subscription you will be charged an extra month the NEXT month. Cancelling is also difficult, having to be in person and pay a fee to cancel if it's under a year. In general, these guys are trying to weasel any kind of money out of you that they can, so stick to other places especially now the price has gone up to $20 (they bumped up the prices without making customers aware).

It’s a decent gym ran by a sad and lazy regional manager. Keeps a personal trainer staffed that he knows is a predator. Multiple people have brought incidents up to him and also have ad a lot of disturbing evidence but still choices to cover up for him. Matt and tammie haven’t returned our calls either which is saddening that they are keeping this evil guy still employed. And giving him a pay check. Also Eric j doesn’t answer emails also which is saddening. It’s like they don’t want to face the truth at all. Hopefully the ceo opens up his eyes soon or this gym will probably go down In the gutters like retro fitness

Definitely the cleanest location in the Lehigh valley. It’s the furthest one from my house but I take the drive. Better ventilation and air flow, as well as a better set up then the other 2

Gym is dirty most of the time. Half of TV monitors not working. Equipment not always well-maintained. The "theater" is constantly down. No hand sanitizers anywhere. Maxx raises prices without even telling members. I'm hard-pressed to say anything positive about this facility other than this Saucon Valley location is a little less worse than their 4th Street facility. That one is the true definition of a dump. Btw, you might see a reply to this review from their owner/gen mgr "Eric" expressing concern. Don't believe it. He can care less about improving their fitness centers. Unfortunately, I need an gym, especially to work out during bad weather. BUT I'm just waiting for a nicer fitness center to open up in my area so I can ditch this place!

This gym used to be nice and clean but they never have hand sanitizer the dispenser is always empty. They used to have bottle of water/ other drinks for sale the cooler is empty. This place is going downhill what happened ????And also raised prices and never gave warning like sending a email out I realized in my bank statement.

Clean gym. Great instructors.

Love this gym, i always have equipment to use and people is great!

For the past year I've been asking staff to refill sanitizer that's located near the entrance. Nope, still empty.Have not received any email for the increase in the monthly price.Have not received any information on the new "ticket " rule for attending the classes. Soap dispenser is broken in the lady's room as well. Yearly fee is charged but can't even refill sanitizer...common

Gym was nice when it opened. Has since gone to total bottom of valley gyms. Tanning beds half don't work. Half don't have bulbs and god forbid you look down haven't been cleaned in years.In last year and still now:Stair steppers have been in state of disrepair for over a year.Weight machines take months to be repaired.Almost all machines have layers of dust buildup around and in them.No cleaning staff has ever been present and the desk staff and managetd are more interested in their phones friends and how fast they can clock out after their shift.Locker rooms are only clean and stocked with paper towels if there is caring staff on. Which isnt a term ive used since pre pandemic from managers down. The revolving door of staff and managers at Maxx Fitness Gyms is staggering. And one can see why the place is as bad as it is.Only plus is its never busy as most people have now left for all of the better run gyms in the valley.Had hopes for it........its a shame it seems on verge of closure daily since predemic.The best part is the comically cold scripted auto responses to reviews from a bot or someone sounding like one that "this is not normal" and we will do better."It is fully normal. This facililty is barely operating.All these other negative reviews are fully accurate of the business over a period of years. And id argue many past members were so disgusted they just knew a review isnt even worth their time. They are just done.Its a full business pattern of the state of the gym and the ownership management team. Nothing has changed even with the wild revolving door of managers and staffing at all facilities.The only positive is we all stayed members long enough to gather more information and data to use them as case studies in how to run a fully failing business with my consulting firm.I paid for my staff to become members so they could see all aspects of a failed customer facing health oriented business live and in the flesh.Best on-boarding and training i could give my new staff.