HOTWORX - Birmingham, AL (Midtown) is a highly-rated fitness and yoga studio located at 2000 5th Ave S, Birmingham, AL 35233, United States. The studio offers a variety of workouts in dedicated Infrared Sauna rooms, including Hot Yoga, Hot Cycle, and Hot Band Resistance. For ease and safety, the gym operates on a 24/7 schedule, with members given specific access codes to enter at any time.
Positive reviews highlight the studio's cleanliness and quiet environment. The staff, particularly Mallory, have been praised for their helpfulness in setting up memberships and guiding new members through the facilities and workout options. There's a strong focus on customer satisfaction, as evidenced by the facility's positive online reviews.
Pros:
- 24/7 access for members allows for highly flexible workout schedules.
- The gym offers a variety of heat-based workouts, with dedicated Infrared Sauna rooms.
- The staff, especially Mallory, are often complimented on their helpful and friendly service.
- Convenience of location and ample parking space are appreciated by members.
- The numerous positive online reviews indicate high levels of customer satisfaction.
- The facility consistently maintains a high level of cleanliness.
- The studio provides advanced tech, including an app for members to schedule their sessions.
- It provides unique workouts like hot spin and hot blast HIIT sessions.
- A free VIP session is offered to new users for a feel of the facilities and services.
- The safety features, including a security alarm, add to the overall sense of security for members.
Cons:
- The cancellation process can be lengthy, requiring a 60-day notice before cancelling.
- Some members complained about constant staff changes and reduction in cleanliness and availability of supplies over time.
- Some members experienced issues related to unresponsiveness during the process of membership cancellation.
Location / Contact
- Address: 2000 5th Ave S, Birmingham, AL 35233, United States
- Phone:+1 205-502-7898
- Website:hotworx.net
Rating Stats
Reviews (40)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 40 reviews.
The address is: 2000 5th Ave S, Birmingham, AL 35233, United States .
The contact number is +1 205-502-7898
This service is listed under Yoga Studio .
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Nevesha Raymer
5 years ago
Best service I have ever experienced. I knew nothing of working out in a hot sauna before but the staff was very informative and encouraging about sessions and products.
Chad Hathorne
6 years ago
As long as Hunter is the manager, one star is generous. There are a lot of tools here to help get you fit, and a tool named Hunter to keep you away.
Corinna Bass
6 years ago
I love this place!!! Right behind the Kirklin Clinic in the middle of 5th Ave., S, HotWorx is Brand New Chic Hot Studio for all kinds of workouts!! Hot Yoga, Hot cycle, and Hot Band Resistance, each workout is in its own little InfraRed Sauna Room (mine was set at 125 degrees.). I got this session for free from an invite from Facebook. The Staff was very informative and polite.Michael explained all the specials and membership offers, and I thought it was really cool they have an app members use to schedule their sessions. Also, members can come anytime- Literally 24/7. There’s a code for the door and a security alarm if you feel in danger.
Xiola Harris
6 years ago
This is a good gym for people who are new to fitness and for those who want to get into a regular routine! The scheduled classes gave me a concrete workout routine and time so I didn’t have to worry about what I was doing and when. However, I don’t see it as a long-term gym.I have been a member since April and the workout videos have not changed since I joined... I often would do my own routines while in the sauna to get the benefits but lately have been just doing my workouts at home. Sometimes it can be a little difficult to find a spot in class during peak hours.The general manager needs up-training on customer service and politeness. When I signed up for my membership he paced from foot to foot, seemed erratic and like he didn’t know what he was doing. He is very by the books and to the point when he speaks, to the extent where it is even rude.There was a policy change where members were not allowed to use the bands for the buns class .... first paying $60/month and I can’t use the equipment for the gym? Note that this policy is not in place at the Vestavia location... second when I asked about the policy, hunter repeated multiple times “you can buy them!” And refused to say anything else. Extremely rude seeing as I am paying so much and was not rude to him when asking questions.All in all, I would not recommend this gym. Saunas are available at other gyms and There are other means of obtaining daily workouts.
Katherine Ballard
6 years ago
I have been going to HotWorx since December 2017. I haven't stuck with a constant work out/gym since I can remember, but have been so pleased with my consistency with HotWorx! I love the length of time of the workouts and feel like I can push myself harder because I know it will be over soon. I love how the trainers say, "more workout for less time". Everyone who works at the midtown location is super friendly! Royal is one of my favorites because he is so genuine, kind, and seems to really love working there and has an overall wonderfully cheerful presence!
Howard Bullard
6 years ago
Staff is excellent and super helpful. I would absolutely reccomenrd hotworx to ANYONE I know!
Cary Smith
6 years ago
The manager hunter smith was very professional and I wouldn’t go in or join if it wasn’t for his professionalism
Starr Drum
6 years ago
Sauna workouts are fun, esp in winter. Staff is nice. Price point isn’t bad for 24 hour access, but instructional videos do not change often enough, app is clunky, and cancellation process takes forever + you have to give 60-day notice to cancel.
merlin cromwell
6 years ago
Best Staff Ever,loved the free session and the workout.Will be back to sign up with my friends.
Mike P
6 years ago
Simply put, everything about this place is amazing. Not only are the workouts intense and enjoyable, but the variety of the classes offered and the convenience of 24/7 access to said classes put Hotworx above the rest. My favorite one I’ve tried is the hot warrior. It’s an advanced isometrics class that doubles as a full body workout as well. The staff is equally as phenomenal as the classes offered. Both Hunter, the manager, and his employee Royal are some of the friendliest and most professional people I have ever met. They treated me and everyone around me with the upmost respect. I recommend to anyone who lives/works in the downtown Birmingham area to try it out immediately.