HOTWORX - Birmingham, AL (Midtown) is a highly-rated fitness and yoga studio located at 2000 5th Ave S, Birmingham, AL 35233, United States. The studio offers a variety of workouts in dedicated Infrared Sauna rooms, including Hot Yoga, Hot Cycle, and Hot Band Resistance. For ease and safety, the gym operates on a 24/7 schedule, with members given specific access codes to enter at any time.
Positive reviews highlight the studio's cleanliness and quiet environment. The staff, particularly Mallory, have been praised for their helpfulness in setting up memberships and guiding new members through the facilities and workout options. There's a strong focus on customer satisfaction, as evidenced by the facility's positive online reviews.
Pros:
- 24/7 access for members allows for highly flexible workout schedules.
- The gym offers a variety of heat-based workouts, with dedicated Infrared Sauna rooms.
- The staff, especially Mallory, are often complimented on their helpful and friendly service.
- Convenience of location and ample parking space are appreciated by members.
- The numerous positive online reviews indicate high levels of customer satisfaction.
- The facility consistently maintains a high level of cleanliness.
- The studio provides advanced tech, including an app for members to schedule their sessions.
- It provides unique workouts like hot spin and hot blast HIIT sessions.
- A free VIP session is offered to new users for a feel of the facilities and services.
- The safety features, including a security alarm, add to the overall sense of security for members.
Cons:
- The cancellation process can be lengthy, requiring a 60-day notice before cancelling.
- Some members complained about constant staff changes and reduction in cleanliness and availability of supplies over time.
- Some members experienced issues related to unresponsiveness during the process of membership cancellation.
Location / Contact
- Address: 2000 5th Ave S, Birmingham, AL 35233, United States
- Phone:+1 205-502-7898
- Website:hotworx.net
Rating Stats
Reviews (40)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 40 reviews.
The address is: 2000 5th Ave S, Birmingham, AL 35233, United States .
The contact number is +1 205-502-7898
This service is listed under Yoga Studio .
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Terri McPherson
6 years ago
I LOVE HOTWORX!!!!Everyone there makes you feel welcome!The workouts are hard.You feel soooo good after!
Katie Slaten
6 years ago
Fun workout and a nice sweat! However, the manager, Hunter, is one of the most immature, irresponsible, and rude people I’ve ever come in contact with. His arrogant attitude towards women and ignorance about how to manage a fitness studio are front and center at the midtown location. I switched from this studio to another where I pay triple the monthly rate all in effort to distance myself from the Hotworx franchise. I’ve never in my life left a negative business review because I realize one bad apple shouldn’t spoil the whole bunch and sometimes people have bad days, but Hunter’s actions and management style are inexcusable.
Michayla Moody
6 years ago
Hotworx is the best gym I’ve ever been to! With the amazing staff and the flexible hours, this gym has something for everyone. Every time I go, the staff has always been so nice. The general manager Hunter was so helpful when I was on the fence about joining. Wish I could give this place more than 5 stars!
Hunter Crowder
6 years ago
Great workout environment and friendly staff, especially the manager Hunter. He is very knowledgeable and courteous when dealing with myself or anyone else around.
Kenji Faith
6 years ago
Came in for a free session and had a great workout!! The employee named Royal gave exceptional help through the whole process, and the GM was very present. Definitely might visit again !
Justin Wade
6 years ago
Wow!! I never post reviews, but I feel compelled to WARN ALL!! I HAVE BEEN A GUEST AT THIS PLACE, and have never witnessed such unprofessional customer service in my life! The management here is TERRIBLE!! There is a guy here named HUNTER, that loves to bully women! And has his management team backing him up! I DONT CARE IF YOU DID SERVE IN THE MILITARY! YOU CANNOT TREAT customers like that! This place needs to be reported to the BBB
Sunasia Mims
6 years ago
HotWorx is conveniently located downtown so I am always able to stop by afterwork and get a workout in while I wait for traffic to die down. The staff has always been nice and very helpful. The building is always super clean. The workouts are very short but they are so worth it!
Ali Money
6 years ago
This is my favorite kind of exercise and I am so glad someone created this concept. As a dancer I have back and joint probs so this gives me the intensity of a great workout without hard impact and stress on my body. The staff is super helpful and always very friendly. My one complaint would be that there is only one shower for both men and women but I see myself coming here for a long time!
Mark B.
6 years ago
Great place to add to my exercise routine! I burned up to 400 calories in the HOTROW excercise workout in a Sauna!!! Intense! They also have HOT Yoga and Pilates. 24/7 access for members. This downtown location is great for people that work around the area! Never knew a place like this existed. Talk to Mike or Anna and set up a Free VIP session. They are the best.
Shawnte Thomas
7 years ago
Very challenging workout. Its different and fun. I felt so much better afterwards. Sweated a ton and my skin definitely glowed...I love it !! Cant wait to go back...