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DICK'S Sporting Goods in Bloomington, IL, is a full-service store that offers a comprehensive selection of sports-related items. With an impressive inventory, they meet the needs of various sporting activities. Their customer service receives high praise, particularly for staff like James, Joey, and Dustin, who go above and beyond to assist shoppers.

However, some customers noted issues with product availability in-store and advised checking online stock before visiting. While the store excels in service, it lacks regular discounts and specials, making it less appealing for budget-conscious shoppers.

Pros:

  • Wide range of sports products.
  • Excellent customer service.
  • Knowledgeable and helpful staff.
  • Good inventory for urgent purchases.
  • Helpful associates for exchanges and fittings.
  • Friendly service consistently.
  • Detailed assistance in golf fittings.
  • Staff like Joey and Dustin are highly praised.
  • Customer-focused service.

Cons:

  • Some products only available online.
  • Few specials or discounts.
  • Occasional issues with returns.

Description

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.

Location / Contact

Rating Stats

4.0

out of 5.0

1 reviews
5.0
2 reviews
4.0
7 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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Made an exchange. The associate was more than helpful.

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I love that store. Great service, great people!

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Went to the store to buy shoes. Picked out 3 pairs, none of them were sold in the store. Was told they could order them but theyre only available on line. Someone explain to me why I would waste my time going to a store to buy shoes that only sold them on line? Plus buying on line I can find all 3 shoes for a lower price.

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I had a golf fitting with James and he did a tremendous job and gave me a lot of insightful help and knowledge. Bought clubs and can't wait to try them out. Thank you James!

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Not a good experience with returning a defective rod and reel.It'll be a while before I return

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Decided to pay a visit to DICK’S sporting goods and they have literally everything you need sports related. I bought a Chicago bears lanyard and a pair of Rawlings polarized sunglasses and the customer service was friendly. I’d definitely recommend this because the customer service is friendly and no nonsense here and they usually have a good inventory.

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Dick’s has good selection but rarely has any specials or discounts. It’s a good place to get something if you are in a hurry. Otherwise it’s better to go to Macy’s or Bloomingdale’s

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I've always been met with friendly service here! My one protip: unless you are just browsing, search ahead and order online. The website will catch stock that can be hard to locate in-store.

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I came in July to get my son football cleats. Joey, was very helpful and I almost left with the wrong size since I was in a rush. He stopped me and took care of me. Thanks Joey, you are a wonderful young man.

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I like the guy Dustin in the bike department. He is very kind guy, friendly, very caring and understanding and he has a big heart of GOLD! Whatever my eBike have a problem, he fixed it. GREAT JOB DUSTIN! You are #1!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 10 reviews.

The address is: 1608 E Empire St, Bloomington, IL 61701, United States .

The contact number is +1 309-807-1908

This service is listed under Sporting Goods Store .

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