Beacon Hill Athletic Clubs

I went to this gym for a little over a year. The space is generally fine but the employees are very unhelpful. They will kick you out before closing and yell at you if you try to say you're almost done. They will get after you if you set down weights with anything less than a feather touch even if you're there in the morning, hours before the business downstairs opens. The manager loves to walk around swinging a bat and almost hitting people. Eventually I got fed up and quit... but I just checked my credit card statement and realized they've still been charging me! Absolute incompetence. Do not waste your time here.

The young man working at the 3 Hancock, Boston, MA 02114 Beacon Hill Athletic Club assured me he will be at the location until 4 PM even if the schedule said up to 12 PM. I asked several times if he was sure.I showed up at 3:05 PM and the location was closed.Obviously no one picked up the phone and no one tried to contact me to let me know they close earlier.I hope I can at least get my luggage tomorrow before I have to leave Boston.I really hope the employe was just incompetent and not a thieve.Update: I picked up my suitcase. The manager said that he saw my review online. Instead of offering to make things better by some discount or apologizing he barred me from using the locker to change and refused to keep the suitcase for one more day for the usual fee. Way to go! You’re in the wrong but still the one who’s mad and unprofessional.Well, good luck to future customers. Now you know.

GREAT GYM! Super friendly staff who always greet you when you enter and answer any questions you have. Neighborhood gym feel with nice weights area and a back area for stretching, boxing, and much more. Best Gym in the area by far..

I had a terrible experience with the staff. Went there just to ask about membership information at 15:45 (the place closed at 16). Since no one answered the doorbell and I didn't even know if the doorbell was working, I called, and whoever answer was incredibly rude telling me that they had already left and closed the place. I then saw a customer opening the door, and I asked "Wait, is there people inside? I'm just looking for a pamphlet", the person responded yes and kindly held the door for me. The moment I stepped my foot into the door, a man looked down the stairs and started yelling at me (yes, yelling) "What are you doing?!! I told you we were closed!! Leave and come back tomorrow!! I don't know why you would do this!!". The customer that was holding the door for me was just as shocked. I've never been that rudely treated in an establishment just to look for a pamphlet. I was looking for a gym to sign a membership, and I know this is just not the place.

Great gym with all the equipment one needs to execute a well-rounded exercise routine. Reasonable price. Great environment in which kindness is encouraged. Very little meat heads and toxic energy. Employees at the front desk are friendly and the trainers help build an inviting environment. Biggest con/lack of professionalism are the bathrooms and lockers. They have been rather dirty which obviously shouldn’t be the case.

This gym is great! Extremely clean with a wide selection of cardio machines and strength equipment. Fellow members are respectful and careful about sanitizing equipment, while the front desk staff is really friendly and helpful. I’m quite happy to have this place in Beacon Hill!

Zone 5 is great. The team is incredibly friendly, welcoming, and down to earth. People know your name, and the gym has a community feel. The facility itself is clean and well-equipped - it has everything you need, and none of the gimmicky stuff you don't. People here are respectful, and you won't hear people banging weights noisily or feel creeped on by fellow gym-goers. My experience with personal training has been top-notch - Mike is a seasoned professional who takes a holistic, no-nonsense approach to fitness while being fun and encouraging.

In just a sentence, exercising at Zone5 is an awesome, fun, and extremely rewarding experience! The staff is very kind and welcoming, setting up a great mood for the challenging HIIT classes ;) Since day one of my membership, I have been greatly enjoying each and every one of the HIIT classes. Mike and the rest of the instructors are super friendly and pleasant to talk to, yet extremely passionate, highly experienced, and committed in making sure that you are getting top-notch training. And the great thing is that the classes run in a weekly cycle focusing on all body areas, from core to lower and upper body, so that they provide a unique, wholistic, and well-structured approach to fitness!! Last but not least, Zone5 provides great facilities and a variety of gym equipment for any fitness level and type! 💪🏼💪🏼

My husband and I have been doing workouts with Mike Farina since early 2018 and are very happy with Zone 5. Mike is a great coach. He pushes us to do our best and is super friendly. We look forward to every workout and are happy with the results. Thank you Mike and Zone 5!

I have been going to ZONE5 since I moved to Boston in 2015. The classes are always exciting and challenging, and the mix of individual and team workouts make workouts accessible for people of all fitness levels. Mike is friendly and responsive, and he really cares about the health and well being of his clients. The other instructors at the gym exude this same sense of care!I moved out of Beacon Hill a few years ago, yet I still make time to come back to the gym whenever I can. This is a testament to the culture and effectiveness of the gym. I cannot recommend ZONE5 highly enough!