Equinox Franklin Street offers a premium gym experience at 225 Franklin St, Boston, MA. The facility stands out with its modern equipment, spacious two floors, and excellent cleanliness. Members appreciate the friendly and helpful staff, with special recognition for membership advisor Celia Fleckner. The gym offers fun and diverse classes, catering to various fitness interests. Locker rooms are also highly praised, adding to the overall high-quality experience.
However, the gym's operating hours are limited, closing early on Saturdays and entirely closed on Sundays. Some members have expressed dissatisfaction with customer service and inconsistencies in the HVAC system’s performance. Despite these issues, the gym maintains a positive reputation for its facilities and staff.
Pros:
- Modern and well-maintained equipment.
- Spacious with two floors.
- Excellent cleanliness.
- Friendly and helpful staff.
- Diverse and fun fitness classes.
- Highly praised locker rooms.
- Membership advisor Celia Fleckner is highly recommended.
- Natural light in the upstairs weight area.
- Positive member community.
- Adam Curry, the GM, is proactive and helpful.
Cons:
- Limited weekend hours.
- Inconsistent HVAC performance.
- Customer service issues.
Location / Contact
- Address: 225 Franklin St, Boston, MA 02110, United States
- Phone:+1 617-426-2140
- Email:[email protected]
- Website:equinox.com
Rating Stats
Reviews (49)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 49 reviews.
The address is: 225 Franklin St, Boston, MA 02110, United States .
The contact number is +1 617-426-2140
This service is listed under Gym .
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Deivsson Oliveira
4 years ago
Alex Rockwell
4 years ago
1 star for not honoring my unsubscribe requests, a shower area that usually smells like a sewage backup, and a deplorable/rarely varied music selection .
Aquarius
4 years ago
Extremely crowded during rush hour. Newly renovated locker room is nice.
Jonathan martin
4 years ago
I initially had a lower rating, mainly because the gym was closed to setup for an event that I was unaware of. Looking back, equinox did the right thing by sending an email out letting everyone know it would be closed, and the event was for a good cause.Overall, I would recommend equinox but keep in mind that during peak times the place can get crowded and the cleanliness of the facility can fall behind a bit during those times. Even so, it’s a lot nicer than showering at most other gyms. I wouldn’t mind more flexible hours, but I’m probably the minority in that compared to everyone else.
Antedian Dignitary
4 years ago
Very nice facility, definitely has the best locker rooms out of all the Boston locations. The club on Avery street should take note. Most of the staff are pleasant, especially the membership consultants (but they’re salespeople), a couple of employees forget they work at Equinox, they have the work ethic and mentality of people who belong at a planet fitness.
LULY ::::::::::::::::::
5 years ago
Jed Schaefer
5 years ago
Tina Gilles
5 years ago
Danny Katz
6 years ago
Kitron Thal Nir
6 years ago