New York Sports Club

Cancelled my membership awhile ago. Found out I was still paying for it long after. I guess it’s common there- which is not surprising considering a poor/rude/unsafe encounter (she turned off a treadmill while someone was doing sprints because he said he’d talk to her right when he was done, and she couldn’t wait) I witnessed with a manager (Ashley). I called back to report what I saw and the phone was given to Ashley who was obviously still angry, she was mean and then hung up. Oh well. This place was great, that’s why I’m giving it two stars. However, it’ll take a lot of changes for me to go back. Pretty scummy place.

HORRIBLE BUSINESS PRACTICES and the manager (Ashley) was uncaring with my issues (even managed to hang up on me at the end of the call) . I decided to join this gym in the summer since they had multiple locations and I travel for work. The sales rep sold me a membership saying “we actually have a discount on memberships for the travel pass at 50 percent off”. Never did she once mention that it was for two months only and then would shoot back up to the regular 99$ a month. Ive worked in a gym before and am a sales manager currently. I know what questions to ask and would have never done the membership if this had been disclosed to me. She didnt lie to me but she purposely only mentioned its 50% off right now. Very misleading and sneaky. THE REVIEWS YOU READ ABOUT THIS GYM ARE TRUE. DONT BOTHER WITH BSC DORCHESTER

BSC Dorchester is awesome. People of all ages & walks of life train there respectfully and comfortably. There is a positive, energetic vibe and collegial atmosphere of learning & constant improvement. Serious athletes and exercise newbies work alongside each other with ease. The staff is top notch, attentive, friendly and cool. What more could you want?

Update; they no longer supply towels at all.Looks nice, usually pretty clean. Go when it's quiet if you can, I won't even bother going in during busy times, it is way too small. The class area is a complete waste of space, it could be used for additional and/or a better variety of equipment. Instead you'll be waiting for machines or benches while bumping into people. I bring my own towel, the "large" ones they supply are too small and scratchy. Careful how long you stay there, your car will get towed. Very pricey for such a small place with a lack of amenities. I pay it only out of convenience. Otherwise it's fine...

This business deserves zero stars, not one star. Boston Sports Club does not deserve a star in any shape or form. DO NOT EVER SIGN UP FOR BOSTON SPORTS CLUB, you will regret it. I did. When i join, I loved the cleanliness, how close it was to my home, how friendly the staff are and the availability of equipment. During the pandemic, Boston Sports Club showed their true colors. They steal your money during the pandemic, by charging you for a membership fee when the gyms arent open. When asked for money back, I got one month back... talk about unethical business. After cutting ties with them, i am now receiving phone calls and emails to rejoin, which is insulting considering how they handled everything after reopening. Youre better off at a gym that practices ethical business.

One of the worst gym experiences of my entire life. Tried the change plan multiple times with no success. What kind of gym in this day and age charges you to cancel. Greedy higher ups we’re charging people into quarantine. My bill after quarantine was somehow $20 more that what I was paying before with no explanation.

Gym is fine. Management awful. Misleading you on final payments, will contact you multiple times with their Manager of the week to get you to come back while still trying to follow up for a payment already made. Joke of an organization.

Stay away from this place!!!They will try to prevent you from cancelling and keep billing you forever, even after you have moved, called in for cancellation and stopped payment. They send you to collector! When you walk in for cancellation, their “authorized person” is always not in, so that they can keep charging you. Their equipments are insufficient and beat up. During after work hours, there is no open treadmill or bench. If you lift weights you will have to stand shoulder to shoulder with the next person, which is dangerous and uncomfortable. If you want to walk lounges, sorry, the only space is reserved for private sessions only, which charges additionally. Really bad gym. Do yourself an favor and stay away.

Horrid service. Front desk doesn't know anything about the gym and can barely help with questions. Such an absolute pain to cancel, and they'll even tell you you're cancelled but still charge you for months afterward, then stop responding …

At first, I thought this place would be just as good as the one in downtown. I did not know how wrong I was. My fiancé and I had memeberships at this BSC because we lived three minutes away. However, right before we moved to a different …