Healthworks Cambridge offers a range of fitness amenities in a convenient Porter Square location. Members praise the variety and quality of classes, spacious areas, well-maintained facilities, and friendly staff. However, customer experiences vary, with some highlighting issues related to ongoing renovations and customer service concerns.
With a focus on women's empowerment, Healthworks Cambridge provides additional services such as personal training, a hot tub, sauna, and digital fitness programs. While it's a bit pricey, many members find the cost justified by the excellent equipment and amenities. However, those sensitive to mold and looking for impeccable customer service may need to consider these factors.
Pros:
- Wide variety of classes.
- Clean and well-maintained facilities.
- Friendly and supportive staff.
- Convenient location with parking.
- Great post-workout amenities like sauna and hot tub.
- Digital fitness programs.
- Inclusive community.
- High-quality equipment.
- Experienced personal trainers.
- Useful mobile app for class bookings.
Cons:
- High membership cost.
- Mixed reviews on customer service.
- Renovation disturbances and mold issues.
Location / Contact
- Address: 35 White St, Cambridge, MA 02140, United States
- Phone:+1 617-497-4454
- Email:[email protected]
- Website:healthworksfitness.com
Rating Stats
Reviews (45)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 45 reviews.
The address is: 35 White St, Cambridge, MA 02140, United States .
The contact number is +1 617-497-4454
This service is listed under Fitness Center .
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monique mcnally
1 year ago
Responsive management , clean areas, great staff, amazing wet room. Also a great place to take classes and get a personal trainer or a massage! Well worth the money
Tanya Raymond
1 year ago
Staff are extremely rude and talk down to their customers. I’ve been warned about this place by former members. I will be canceling my membership. This place charges a lot of money for a lot of services. Customer service isn’t one of them.
Laura Grace
1 year ago
Love this gym. All the pamper-y amenities, classes are included in membership (and they're amazing), and the community is super inclusive.
Adelaide B
1 year ago
Been going here for a few months. Was sort of aimless at first but then started training with Ian once a week. He helped me build a solid routine, taught me form and consistency and all the intricacies of strength training. He’s incredibly knowledgeable and very good at his job. Highly recommend his services for anyone who wants to get seriously strong!
Lynn Chou
1 year ago
I just joined recently and have loved being a member at Healthworks! It has friendly staff, clean facilities, great classes, and an amazing hot tub and sauna, which is always great for a post workout soak. Healthworks also has terrific member benefits and other cool programs — digital fitness platform, personal trainers, and onsite massages. Definitely recommend! :)
Brandon Wilson
1 year ago
Been a member of the Cambridge Healthworks gym for several decades and rate it very highly for lots of reasons, including many workout amenities, convenient location in Porter Sq. w. parking and many other key businesses of convenience, …
Grace
1 year ago
Healthworks is amazing!!! I love the staff and the amenities are fantastic. Sometimes I just go for the sauna. They waived my cancellation fees when I moved across the country too!! Just a sign of a great community establishment. Healthworks is what I will miss most about Boston!
Mary H. Carey
2 years ago
Ella B.
3 years ago
Lauren Sullivan
3 years ago