Planet Fitness at 11 Essex St, Cambridge, MA is a newly opened, well-equipped gym featuring a variety of machines, circuits, and training areas including a nice Black Card area. The facility maintains a clean environment and offers ample air conditioning, which makes working out more comfortable. However, there are accessibility challenges and some customer service issues reported.
While the gym opens early at 5 AM on weekdays and at 7 AM on weekends, some visitors experienced inconsistencies in the operating hours. The gym's parking situation is also less than ideal, with few spots available.
Pros:
- Brand new, clean facility
- Opens early at 5 AM on weekdays
- Well air-conditioned
- Variety of machines and circuits
- Nice Black Card area
- Spacious layout
- Friendly staff
- Less crowded
- TRX training area
Cons:
- Inconsistent operating hours
- Limited parking
- Some accessibility challenges
Location / Contact
- Address: 11 Essex St, Cambridge, MA 02139, United States
- Website:planetfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 10 reviews.
The address is: 11 Essex St, Cambridge, MA 02139, United States .
This business has not provided a phone number.
This service is listed under Gym .
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Anuj Gupta
8 months ago
Great workout gym. Parking is difficult.
Jaden Miriam Kohen
8 months ago
I went to this location, in addition to two others. It did seem clean, and I liked how the Black Card area was laid out. I use a wheelchair and chose this location to try because the website claimed there was parking and it was accessible.The only parking I found was a shot that opened up on Essex St. as I was looking for a different spot. I reached the "accessible" entrance to see a sign that told me to call for assistance. There was only one staff member present, who technically couldn't leave the front desk. He was nice enough to let us in that door and get me onto the lift.When I exited the lift, I had to go through the 30-minute circuit area, which meant waiting for and weaving astound the purple using it. I don't particularly appreciate that I have to call to be let in each time and pray to the Parking Gods for a shot, but the gym had a much nicer layout than the one in West Roxbury.
Benevolent_1432
8 months ago
The front desk person on 7/30/23, am shift is extremely rude, I have a non visible disability and I had asked her if I can exit using the the handicap entrance and she refused. She was unbelievably harsh with me for no reason. Awful customer service.
Yessir Ski
8 months ago
The gym itself is pretty solid and clean. Only issue is they don’t open at the times they say they do. Unprofessional in that aspect. Also wish they extended their closing hours.
Gabito Mond
8 months ago
I just started there yesterday. I did not do much. Perhaps more to say in the future. Cheers! Gabe
Danny Lee
8 months ago
So far so good - couple machines are out of order (already) and there’s no squat rack or bench press with only smith machines. Otherwise, it’s well air conditioned with few people. I like it so far and the fact it opens at 5 does make my morning easier
Jonathan Carey
9 months ago
It's a brand new one! Question is: will this PF maintain a high standard of quality like the downtown PF? Or will they turn into a garbage can like the PF at Porter? Time will tell - make me proud, Central!
Stephanie Janes
9 months ago
This location is now open and is all brand new. I was a member of BSC before this. The general footprint is the same, but they fully gutted and renovated the space to make more room for machines, circuits, and training areas for things like TRX. The Black card area is also super nice and all new. I’m thankful a gym is back in the property!
Adam “Addohm”
10 months ago
This location is not actually open yet. Don't waste your time and money going here.
Kevin Royal
10 months ago
Not open yet. I wasted a lot of time walking here for nothing.