Healthworks Cambridge

I was a true loyalist — until they underwent an extensive renovation and simultaneously proceeded to raise personal training rates. It was shameful to have to spend the same monthly rate while having access to 10% of the space and a portion of the equipment, no live classes, being entirely unable to use the locker room and other amenities, and having zero floor space to do my usual routine. All of this, then also having to breathe paint fumes and sawdust while doing my workout (with NO ventilation). The front desk staff appears “nice,” but there are insurmountable issues with management—and when I asserted my right to a more “pleasant” experience, I was treated as entitled and punished for speaking up. This whole institution stands for something I believe in, which is women’s empowerment and right to grow strong in a non-toxic environment, but here there still exists a toxic culture in the way they have disrespected clients during the course of a very expensive renovation. Working out among paint buckets and bags of concrete is not my jam, and pretty insulting. I am now one of many who have fled!

My experience so far has been the only good things! I love how clean the facility is, the music is never obnoxious or too loud, woman respect the rules and the staff are so great to work with!

Hi Zoe, Thank you for your review. We are happy to hear you have been enjoying the club. We truly appreciate you being a valued member of our Healthworks community. Please let us know if you ever have any additional feedback for us!best,

This is the best gym I've been to. The equipment, space, trainers, hot tub... just everything is perfect.

Edit: Thrilled they are renovating the wet area. It is in serious need of it. I'm a member of all three and my preference is to go to the Cambridge location due to parking and as it is closer to me. As someone who really loves a good sauna after a workout I have to say the wet/sauna area is showing it's age and in spite of them being good a cleaning, they are less on top of leaks and it appears like there is mildew growing on some of the tiles in the shower area and they are not taking care of leaks as quickly as I would expect. I am very mold sensitive and am finding that I will likely have to stop using this facility given the leaks/mold. I pointed out the leak that is in the picture below a few weeks ago and it is still there (as of Friday at least). I find the BackBay/Brookline locker room facilities are in far better shape. It's just there is no parking and so they are much less convenient facilities. Otherwise it is a a great facility and runs well but having mold free gym and taking care of leaks quickly are of the essence for those of us who are mold sensitive :(

I've been really enjoying healthworks so far. I joined about 6 weeks ago, and have been really appreciating the frequent class schedule- including great challenging classes-, wide variety of equipment, sauna, clean locker room, and towel service. And great location. I now have a gym habit again after 18 years of trying occasionally and failing.The app for booking classes works really well, and I find that I can usually get the class I want. This is true even if a class initially looks booked, because of folks drop out on day of.One complaint would be that the gym says it is open until 9p but cleaners are working on the gym floor starting at 8p (though you can ignore them) and the sauna closes at 8:45p. It would be great to be truly open later. Another would be for the mics on the classes to be tested a little better, I often can't hear what the instructor is saying over the music.

Professional staff

Nice, clean, great equipment, top facilities and classes. The only negative is how crowded it gets past 5.30pm. Other than that I love this place.