Planet Fitness

The atmosphere is so calm and peaceful. When I go to the gym it feels like nobodies watching me and I can do what I want. Love the multiple options here

It's a family oriented gym. Clean and has everything you need for a good workout. If you are looking for a much heavier workout ,the free weights are limited.

Worst gym in the Tusc. county. Asked me to leave because they accused my boyfriend TWICE for training me. So I guess you can't go with a friend and ask for advice or get help from anyone other than an employee, which from the looks of it they have no clue what they are doing. They would rather someone hurt themselves then ask for help from a friend. It's against their "policy". My advice.... go to a real gym!!

Very poor customer service. Older lady working the counter in the evening is stuck in a Time Warp. We are no longer in the era of fighting for civil rights like Martin Luther King or are we. Very mean aggressive person, cannot believe she's working at the front counter greeting and being the face of Planet Fitness. Shame on you Planet Fitness.That being said there was a very nice customer seeing what was going on more than willing to insist with the situation at hand thanks again for that stand-up citizen / customer.

Very Welcoming atmosphere. I was so scared to start going to the gym as I have really gained weight since having my baby. Their personal instructor there Holly comes with your membership. Check on the paper at the schedule that she has for all her training sessions and she really is wonderful and helpful and helped me with working out. Everyone I have encountered there at that gym is kind and if you have any questions they are really kool about answering them.

This gym is poorly ran, as you guys know it's very hard to cancel your memberships because you have to return to your home store to do so, or you can send a letter in the mail. As I have moved an hour plus away from this store, after I received my October charge I sent two letters in the mail canceling my membership. I was charged for the month of November, so I called the store, told them I had sent two letters, had them cancel my membership, and asked for a refund. They told me someone would get back to me within 24 hours, and after me calling the store two more times and sending two more emails, I received an email this morning saying they will not issue a refund because I called and canceled my account after I was charged. Well of course I called after I was charged, as I had sent two letters and didn't expect another charge. As far as I know they did get my letters and just refused to cancel my account, I am so disappointed that this company will not refund $20 to an upset customer, I've worked in customer service all my life and have refunded much more money for smaller issues to make sure the customer is happy and returns, and now I will be warning people I know that go to gyms that Planet Fitness treats their customers like this. Please beware.EDIT: The owner responded to my comment and told me to contact their website. Their website emailed me and just told me what I already know, each store is individually ran and I need to contact the manager at the store. I already did that. How hard is it to issue a refund? Why are you sending your customers in circles instead of just dealing with the issue? Please beware of this company.

I usually go during nights when I go, and the staff have always been very nice and friendly. They're pretty much always cleaning when they aren't greeting people at the counter, and they're quick to help if you need something. It's always been clean and pleasant with good service when I go!

Nice clean bathrooms. Helpful staff

Clean and friendly staff

Not bad